Reviews
Great Chase branch location! Branch manager was very helpful and professional took care of my needs fully. The banker who opened an account with me and my wife did a great job and explained everything well. 10/10
Pitiful location. One atm and a broken door access. Waiting behind 5 cars in one atm is unacceptable for a bank of this size and caliber. All these teller chutes like we are in the 1984.
I’d leave less than a star if I could. For an upcoming trip I ordered Chinese Yuan and asked for small denominations. Came back to the bank for pickup and was given Japanese Yen all in large bills btw. No way to get the replacement ordered in time and it took forever for them to reverse it. They also tried to make it sound like they were doing me a favor by giving me the same exchange rate today.
I absolutely recommend this location. From their security guard Quinn, who is always welcoming, helpful, and friendly.... To the tellers, Mely, Roger, Maria, Kim, and Day.... To whom I saved the best for last.. The branch manager, Amanda. I was lucky to have a bank account very long when I was younger. To now, being a customer of Chase Bank for over 10 years. I can not say enough about the customer service. You really feel like family at this branch location. The customer service calls to the 800 # and the protection that is provided to you as a chase customer is almost unheard of these days. It is not found at many places even though "they" may boast they are the best, I For one can say Chase Bank delivers every time. Thanks for caring for your customers as you do.
I had a wonderful experience in my business meeting with Brianna. Highly recommend this location.
TIME WASTER Like most Chase banks, there is only 1 teller and 5 empty offices or useless business account specialists doing nothing but checking Facebook, and a long line that I have to wait in and waste my time. Thanks Chase!
I always got great service for 46 years, starting with Valley Bank.
Been banking at Chase former WaMu, formerly Great Western for 30 years. This place sucks. Quoted me five minutes to deposit a large rollover check. Then someone comes out after 10 minutes and says “it will just be 10 more minutes” after I hear her yapping away on the phone talking about after work plans. Go somewhere else.
Outside ATM broken 90% of the time, door to vestibule ATM broken 100% of the time. Do not expect anything after hours at this location.
Amanda and Dayanara are the best bankers ever! Thank you for y’all’s help!!