Check City

Very disappointed. I've been using Check City for years to get money orders. I usually do below $3000 so I don't have to fill out a form. I told the guy I wanted the money order for $3000, he said he needed my ID, so i said oh well whats the limit? He said he couldn't tell me, so I said well just do it for $2980 and he said he couldnt because I already told him $3000. Ummmmmm....okay. I've had employees tell me the limits without asking, so what is this guy even talking about? Guess this is what to expect when going to a check city in a run down area.

So I just to cash a personal check they have me do update on info then give them I D I have my checkbook with my name address hole 9 guy say let me verify gets on phone 7 min later says bank won’t give him info well I know this much there are 3 other ways to verify my checks belong to me small dollar amount check on top of waste of time so he says it’s so to COVID !!!!! They no way but a cordless phone they can’t use anymore! I was like wow never again now I know why I have not come there for 10 years

Horrible service!!! There is a black woman who works the window who needs a class in customer servicealso hygiene when I asked for a manager they sent another woman over who was not the manager which is Kayla Graham. The other woman a Asian woman was just as bad!! They refused me service because they couldn’t find my transaction in the computer that I had a receipt for. When asked to speak to the manager the woman said she was going to call the police on me!! Which I gladly accepted while recording the issue. The police were never called and when I called the number given the same black woman answered the phone laughing at me and saying I had no life. Worst check cashing place I’ve ever been too!!