Reviews
SMH! I asked for my grilled chicken nugget. They gave me 3 pieces. Cold fries And no straw. Worst experience I’ve had in a chick fil aFood: 1/5
I’m really disappointed in this ChickFilA. I just came here for dinner. The drinks weren’t marked, so we had to ask which was which. The staff member came back with the drinks marked, but one of the drinks wasn’t what we had ordered. Then, when I went to eat my fruit cup, I realized I hadn’t been given a spoon. Minor issues, I know. But, a correctly prepared order shouldn’t be something the customer has to work so hard for. What’s going on? I hope this isn’t an indication of poor training or declining service levels.
50% of the time I come to this location my order is wrong and I don’t realized it until I’m home. And it’s only this location this repeatedly happens to me. Paying $12 for a meal in this economy, it better be the correct order. Super friendly staff though.
New store. Love the way they set up the drive-through to keep traffic running smoothly. There was a high volume of customers, in dine, pick up and drive-through. They handled it well. No long wait, and great customer service. Thank you Chick-fil-A, you never seem to fall short.Food: 5/5
Quick stop before the ride to the airport quick .. hot fast and fresh !!!Food: 5/5
I went to the chick-fil-A by Taylor St. I have been here several times and no issues. I went through the Drive thru and it was 5:57am. I know they open at 6:00. I was the 1st one there and there were 2 other cars that came after I did in the outside lane. It was 6:04 when they finally decided to take my order!?!? I proceeded to the window and I asked the Employee there Why!?!? And she got upset and had an attitude. Will think twice about going there again.....
2 times in a row I have received the wrong order at this location. The girl who took my order was also clearly sick, severely congested and snorting the entire time while also casually talking with co workers outside during the order taking. She asked multiple times if we wanted the sandwiches grilled, obviously not. I even doubled checked with her that they were fried because it was such an odd question to keep asking. Sure enough we get gross grilled sandwiches. Order number 13239523
As we all know, Chick-fil-A typically offers a lively atmosphere but this particular location is filled with a very young staff, which can make for a noisy dining experience, especially during peak hours. While the service is generally friendly and efficient, the restaurant's air conditioning left much to be desired, as it got uncomfortably warm inside. Improvements in the ambiance and HVAC system would enhance the experience significantly.
Chick-fil-A delivering like Chick-fil-A should !!! Excellent customer service and same great product !! Staff is always very nice and professional. Had to add a drink at the pickup window and they added it and took payment with no issues !! Added bonus was the traffic directing security guy that stopped on coming traffic so we could get in and out !! Highly recommended!!
arrived at 10:35 and ordered chicken minis, but the worker told me that they weren’t serving breakfast anymore they stop at 10:30 and “only made enough to last for breakfast”. clearly, no restaurant can calculate that exact amount and only five minutes past its guaranteed they still had them. although i understand it was 5 minutes past, it’s nonsensical to 1. lie to a customer and 2. waste a product rather than selling it. not the biggest deal, but impractical customer service and unintelligent sales mistake to not sell an item when given the chance.