Chipotle Mexican Grill

DO NOT ORDER DELIVERY OR MOBILE ORDER WITH THEM. Make sure you go in person and keep track of what food and how much food they put into your bowl, burrito, etc. Extremely inconsistent location. Food is 50/50, youll never know what you get. Fresh or not fresh. Most of the time I order online my bowl comes half missing.Food: 2/5

Service was horrible and it's not the first time. For some reason the girls always have an attitude. The Girl working this Wednesday 8pm shift doing pick up orders was rude. Refused to grab lettuce and the choice of meat I wanted from the walk in side, so she gave me something I didn't ask for. Asked for light sour cream on my pick up order, she put a big glob. The gentleman at the register was nice and even let her know to give me the meat I requested and she ignored both of us and left my order for last even though I came first. Order came out completely wrong and service was horrible. Stratford location is 100X better.

I had just ordered my burrito from chipotle and the girl who took me was so fast! I loved it ! She didn’t question what she should do next when my burrito was a lil over filled she got another tortilla to do it perfect! I loved her work way better than the other people who had taken my order I hope she does my burrito again Food: 5/5

I work for chipotle in Fairfield some workers are very rude and I payed extra for regular chicken gotta do better ‼Food: 1/5

Foods great, however the people who make these bowls, not so great. I see how easy it is so be cheap to customers when they order for delivery or pick up. We don’t see you make it so you can do what you want. This is the 5th time in the last month I have received an extremely unsatisfactory portion of food from this location, and when I went in store to confront, I was given nothing but attitude and lackadaisical behaviors or concern. Learn how to make portions right, ESPECIALLY when I’m paying EXTRA for the food I’m expecting you to give me. I should at no point be spending $23 on a bowl and getting literally half of it filled.

This place is the most disgusting store I’ve ever been at. They don’t clean the line and don’t care to clean it either. I asked for the manager she stated she was the manager she looked like one of the regular employees with a dirty bonnet on her head and when I asked why wasn’t the line clean she stated because they were exchanging the line. But they didn’t clean it at all not even after they exchanged the line. I only bought the food because my grandaughter wanted it. The entire staff needs to be replaced. I’m not discriminating but all there were was young kids that don’t care about anything. I’m calling corporate next.

Yesterday around 11:30 we went to this chipotle. Bridgeport location. The young African American man working was by himself doing everything professionally, fast, friendly and very polite. Our orders were perfect and exactly as we asked him to make. Apx a week or so ago, we had yelped this location due to terrible service so wow what a change. On that visit a young woman African American too straight up didn’t listen or try to help us. It was obvious she didn’t care at all about the customer and had an awful attitude, was rude and spoke unprofessionally to us and others. I hope you will tell the young man he straight up redeemed this location. Thank you.

Every time I order from them is something wrong, but today here what the bowel missing half and someone tell me if this acceptable!!! I pay for full meal not 1/2 Come one fire, everyone there, and hire new people and make sure he trained them right!!!

This place used to be on point. Where do I start? First and foremost, whoever salted the food today must be angry at the world, because my chicken had more salt than it did chicken. Number 2- this is the 3rd time that they don’t have any salad dressing prepared. As shown in the picture, there’s only one bottle of hot sauce, the drink machine is leaking, there are trash and stains in the containers that should be holding condiments. This is trap house chipotle. Never again.

The rice never seems to be cooked thoroughly anymore, always is a deterrent to returning. Quality has seemed to drop in most items. I do enjoy the barbacoa however it has become more chunky less shredded and fatty these past few months. The price just doesn't match the burrito anymore. Although the police discount seems to be a good thing for them and I applaud the management for having that