Reviews
Everyone in the office was professional, courteous, and kind . They made sure to stay on top of my case and help me with my injuries. They have the top surgeons and doctors for every body part I had injured on my job. I definitely recommend
The front desk person Liz was so unprofessional. She took all my paperwork never told me anything was missing. Only to come back after 3 hrs of having me waiting to tell me my son couldn’t be seen because he was a child and needed a letter from his PCP. I called a few days before my appointment to find out what was needed and I was only told to bring the documents that I had. If I would of known that letter was needed I would of made sure to have it, but if she was doing her job properly instead of talking all loudly and cursing behind the desk she could of told me when I first walked in it was missing not 3 hrs later.
1st time there great experience all the staffs are down to earth. They greet one another and the clients as well. They show support and respect to they own staff let alone the clients also. Everyone is open to convos rather it's a joking matter or friendly Convoet alone questions about ur personal concerns as well. Due to it being the basement they need to just keep air on at all times not like cold cold air but just some type of circulation due to covid etc. Besides that as far as equipment they need more of for the clients it's limited. Overall great experience I highly recommend however if u need more work physical this won't be the place as I stated due to limited excerise equipment. Be bless you all.
I just want to say this is an exceptional office with great staff that helped me with my injuries. They have the top surgeons and doctors in the game and really helped me live my life after my accident.
I highly recommend this facility for anyone involved in a car accident. I was involved in one this past April in height of pandemic. The office has always made sure I kept my appointments and felt safe during my visits. They check temperature at every visit. The office is always clean. The front desk staff are always helping each other and the PT, ACU, and Chiro always make sure I get all my treatment while I am there. I have had injections to help with my back pain and am waiting to have surgery on my shoulder for a tear. I know that I am in good hands and look forward to my continued treatment.
My experience at CITIMED Brooklyn was nothing short of wonderful. When I walked in the first thing I noticed was that it was busy yet everyone in there was constantly being attended to and things had a nice flow to them. The staff was very warm and friendly which is something I always look for when I go to a medical office It matters! Very organized place and its clear the staff know what they are doing and know how to get things done on time and with efficiency!
Sujata, UK, P.T.'s Igor Acupuncturist Dr Sansone all great. I come with pain and they alleviate it.
I was treating at this office a little over a year ago, and I must say the staff was great...from the front desk to the physical therapist. I was also on the transportation list. I received a confirmation call and got picked up, did my pt, and was dropped off home in a good timed fashion, the front desk girl who handles it, she goes by estie and she's very friendly and helpful and accomidated me when needed. Unfortunately had to change clinics because i went back to work and my schedule wasnt working, but if i had the choice to stick with them i would. Overall really great office to treat at.
I was a previous patient at CityMed Greene Ave location suffering from injuries related to a car accident. The service rendered at CityMed was unforgettable. When you walk in you will always see a clean office with a pleasant smell. Their front desk staff always greets you with a smile, communicates in a professional manner while simultaneously adhering to patient privacy. Medical support staff was kind, attentive and their doctors were very experienced and knowledgeable. Recently, I made a request to obtain my records from their Office Manager Yajaira because she was answering phones and checking patients in at the front. I was very impressed to see her assisting her staff at that level. More importantly, I had my records in a timely fashion. CitiMed staff was wearing a mask, gloves and wiping down surfaces in between patients in effort to protect patients from Covid-19. Maybe you needed to get records because your case was closing during this COVID time and was impressed on how clean the office was. The staff was on it sanitizing after every patient, clean bathrooms etc.
The staff is the very best from the front desk to the therapist as well as the doctors. I truly appreciate all the love and attention I receive , everyone is so very caring and helpful. There is nothing or no one I do not love and appreciate at the office.