Citizens Bank

Absolutely hate the banker here. He’s no idea about what he’s doing. He doesn’t care if the customer’s can get the offers at all. He promises follow ups but never do it. Do not come here if you have other choices.

Whether or not you've made an appointment, you'll be treated poorly if you aren't an existing customer. Avoid if you have other options, especially if you're not already banking at this exact branch.

Worst service ever i thought they really care about their customers, but I was completely wrong I got my wallet stolen and went to this place to withdraw some money i could not done it because “they don’t know me” even providing all the information and giving them an ID. The manager told me that I have to know me.

Extremely helpful and profession people. I talked with two bankers, they were both great and took a lot of time for me.

I loved the staff in this branch as they are very friendly and helpful.

Quality of service is hit or miss, as with most banks in boston