City Moving and Storage

Overall, would not recommend. I appreciated that they were quick to contact to set up the move, showed up on time, and efficient points for this, but where they lost points was all the little damage to my furniture. Everywhere I look I keep finding things. 1. Damage to couch - ripped hole in side of couch above arm rest, ripped the fabric on the bottom of the couch, little rips on the corner, 2. Scraped lamp in multiple locations, 3. Scratched solid wood microwave cart top and scratches on the side, 4. Coffee table - it looks like the top may have been dropped, chips on the corners of the tray tops and some damage to the fabric will likely end up replacing, 5. Tv stand back was falling off - I fixed it but still 6. Scrape on my bed frame 7. Slightly torn fabric on my bar stool. I didn’t expect things to be perfect, but I also didn’t expect to find a hole in my couch or for them not to say anything about it.

My fiance called last Wednesday and got a great quote for the following Wednesday today Sept 4 Leo and his crew called before their arrival and they were even a few minutes early! They did a great job of protecting the houses from damage during the move! It was a 30 minute drive from old house to new house and they had app by belongings secured well so nothing was scratched or dented. These guys were super polite, professional movers that made it look easy! I know it's a hard job and they worked hard. I'd highly recommend this company and especially these three movers. Thank you for a great experience!

Excellent experience with them! I had a phone call within 20 minutes of requesting a quote, and booking our move was very easy. Communication was clear, and the pricing was very reasonable. They sent out a team of 3 movers who were all very friendly, polite, and FAST! Our move was done in 4 hours, and there were no major issues. We had some cheaper furniture get a little beat up, but that's due to the quality of the items, not the movers. Thank you for a good move!

We have used this company twice. I have moved a lot, and they are by far the best company I have ever experienced. They are professional, courteous, and they work!! They are not trying to stretch out time. Actually, I came in at a couple of hundred below quoted price. I am a senior citizen, and I didn't have to worry about anything. I even received a discount for being a Senior citizen!!! I can't remember my movers names, but ask for Bill

City Moving and Storage provided an exceptional moving experience. I highly recommend them. They facilitated our move from the south metro area to the Brainerd Lakes Area, even accommodating a couple of days between closings by storing our belongings. Bob and Bree were wonderful to work with for coordinating the pick-up, deliveries, and confirming timings – both were knowledgeable and friendly. The deposit process was straightforward and reasonably priced. The moving crew was outstanding, giving us a call about an hour before their arrival. We had four movers for pick-up and three for delivery. Andy, whom we saw twice, was the only name I remember, but the entire crew was amazing! They were professional movers who expertly disassembled our furniture and protected our items to prevent damage. We did a walk-through with the Team Lead to ensure they were taking everything as expected and another walk-through upon delivery to confirm everything was in the right place. They also reassembled our furniture. The crew was very efficient in loading and unloading and extremely friendly, providing excellent customer service. Moving can be stressful, but City Moving and Storage made it smooth and easy. They showed up on time, had the right equipment, maintained fantastic communication, and did an excellent job with the loading and unloading process. Their pricing was also great. I highly recommend them for your next move!

Jermaine, Deandre, and Marcus were INCREDIBLE. It was a big job moving my mom out of her house of 37 years and these guys were impressive. They made a bittersweet day so much fun. They worked hard, had amazingly positive attitudes, and were helpful with SO many things. The guys were so sweet and personable and did their job with joy. Also, the price was amazing for the amount of hours it took. Very impressed by that. I would recommend this moving company to anyone who needs to move. Truly such an amazing experience. Thanks, guys, for all you do!

Movers were overall good and worked well. They did make a bad judgement and end up tearing two doors off their hinges when moving a couch. Generally, this would be fine with either some repair from insurance or some money off to cover it. This did not happen. I reached out and was told they could send someone to put longer nails in the hinge. The door is now crooked and doesn't shut right. I need to reframe the door now and replace all the door stop moulding. Edit: Doors fully opened before with no issue. Putting in 3" screws would fority the door but that doesnt fix the issue of your team tearing it off in the first place. The moulding was chipped and would need more than paint. I took the moulding off took 1 minute and got the couch in no problem. I find your response unprofessional and lacking in any responsibility.

Really great moving company. Bob and his team moved us 1400 plus miles with two stops, including moving a grand piano in one place and a spinet piano and treadmill in another. Bob gave us a price and had a lot of integrity, there were no "add-ons". There was really great communication continuously. Text messages were answered promptly and the team was really easy and flexible to work with.

I received an email confirming our moving the next day. A couple hours later I got a phone call saying they could not do the move unless I agreed to do it in 2 days which would cost a lot more. As the new owners were moving in the next day that was unacceptable. So they hooked us up with some movers from CMD Group who did the job. They caused over $4000 worth of damage to our property and charged twice what they said. They did not send proper documentation to the claims people so we got NOTHING but screwed! All thanks to City Moving and storage.

I recently relocated out if the Twin City Metro and moved north to the Oak Grove area. I met with Bob at my home and we discussed our needs in specific. Bob was super engaging and very open, upfront, and didn't try to upsell or present any hidden fees. He sent a quote to us within hours of our visit and it was EXACTLY what we wanted and a very competitive price. At moving day, I had some pretty heavy items including a 1" thick slate billiards table, a gun safe, 2 freezers and multiple big heavy furniture items that needed hauling. I did empty some items from the dressers, safe, and freezers but by and large that handled everything with care and professionalism. I would HIGHLY recommend Bob and his crews. You seriously won't be disappointed. Thanks Bob and crew for a seemless experience! Your guys killed it!