Citywide Roofing & Exteriors

I've had a fair share of roofers and I have to say my experience with City Wide has been a very good one. Jimmy is very fast in coming out to inspect and giving us estimate and the price is very reasonable. The guys who come out to do the work are very respectful and professional and do very good work as well. The only thing is that customer communication could be better. I understand that scheduling could be hard due to changing weather conditions but it would be good to keep the customers informed of changes.

Had a leak in my roof, called City Wide roofing and they were really quick with everything. They gave me an estimate for the roof after what I thought was them inspecting it. Once I contracted them, they came out the following day. I told the roofers where the issue was and asked them if they needed to see it from the inside to make sure that it was taken care of and they said no. The leak persisted even after they 'fixed the roof' and after they came out a 2nd time to check on it they said that the issue was the siding and that they could do it for $2500. I went with them because I did not know what the cause of the leak was and I thought that they would be able to find it an fix it, if they would have thoroughly checked it from the beginning I would have had the siding fixed, instead of the roof. Now I lost almost $4000, still have a leak, and have a room that I cannot use.

I have contracted City Wide Roofing for two separate jobs & I have found them to be reliable, respectful of my property & reasonable in their estimates. I discovered I had a leak in my roof that was causing extensive damage to the interior of my home, so it was imperative that the repair be made quickly. The on site estimate was made the same day I called & the work was done the very next day. The crew showed up on time & completed the job in a professional manner, leaving my property clean & orderly. They even referred me to a contractor to see to the interior damage the leak had caused. I would not hesitate to contract them again or to recommend them to anyone in need of roof repair or a new roof. Excellent!

Back in 2013, hurricane wind conditions literally blew a great majority of my roof off where I had water coming in through my electrical outlets. When I contacted City Wide; they jumped on the issue. I was so thankful, I sent City Wide a "thank you" card which they posted on their website under "testimonials". In July of 2017, I contacted City Wide to have my mother-in-law's roof reconditioned. I needed my roof reconditioned as well but my son was hospitalized and Jimmy stated I can contact him when we are ready. Jimmy even checked in to ensure my son was recovering well. I had my roof done with City Wide, my mother, my brother and my mother-in-law. None of us had any issues with City Wide. When the work was done on my mother-in-law's roof; Trish called me to inform me what was done to her roof and I contacted my mother-in-law to translate it to her for peace of mind. I was due to get my roof reconditioned on April 25th but it rained that day. Jimmy called me in the afternoon and left me a VM to reschedule. I scheduled for May 08th but Jimmy called me today that it can be done today. So today I get my roof reconditioned to ensure my roof remains in good condition. I will not be home and I am trusting City Wide to do the great job they have done the many years I have dealt with them. I have read bad reviews on here and I am not saying people did not have a bad experience; I am just grateful the many times I have dealt with City Wide I have not been disappointed and I truly hope that continues.