Reviews
The team was stellar. Respectful to property, people and even our pets. Claxton restored two fireplaces in our 1960’s home. I would highly recommend Claxton and our installation team.
Dan came out to our residence and did the preliminary measuring and went through our options. Very nice owner. Guillermo and his assistant installed the fireplace and went through everything we needed to know. They were very patient and professional. The entire team from the secretary, owner, installers, and their service after the sale has been perfect. Thanks for the great experience from beginning to end. We both love our fireplace and will highly recommend Claxton to our friends .
I had visited Clayton several times before I had made up my mind. They treated me professionally as if it were my first. The entire staff were so nice to me You could talk with any of them and feel as if you were a good friend! The quote by Dan was quick and fully detailed the entire process, including articles about the units. The installers were absolutely awesome. I had one issue, me being picky, and they completely satisfied it in a timely manner. I am so happy with the addition to my patio. I wouldn’t go any where else. I stand by my referral to use Clayton!
Dustin was the person servicing our fireplace. He was a joy to talk to and very professional, and knowledgeable. He told us our fireplace would look like new when he was finished. He told me things I either forgot or never knew, since I was the original DIY installer. It was worth it for sure.
The installation team showed up at 7am and immediately got to work. They were professional and motivated to make this happen with minimal inconvenience. No messes made and by 1:30 we had two working inserts that look great and finally our Dundee home has a fire in two rooms. We haven’t had a fire for years because of drafting issues. Can’t say enough good things about how this went. Thanks Claxton!
Dustin was very knowledgeable and went over how to run the fireplace, maintenance, and safety precautions that we should take such as carbon monoxide detectors. I would definitely recommend Claxton Fireplace center.
Dustin did a great job. He was very educated and personable Thank you for the great customer service it's hard to find. I would highly recommend.
The entire team was great. I couldn’t be any happier with the experience and final product. The updated fireplace with new tile looks phenominal.
Emily was great to work with. She and the team worked pretty hard to find replacement parts for my gas log fireplace. As the unit was roughly 14+ years old, and the manufacturer had been purchased a few times in that lifespan, Emily walked me through their offerings for replacement. Scheduled installation within a 5 week timeframe during pandemic!. Installer was actually EARLY, and he went above and beyond expectations. A really great experience from start to finish!
Excellent service, and the subcontractor company who installed the fireplace was professional and knowledgeable. I am very happy with my new fireplace!