Cohen's Fashion Optical

We were holidaying from the UK and my daughter had forgotten her contact lenses. Luckily this Opticians was just around the corner from our hotel. The optician, Jeff Cohen was totally fantastic and gave her plenty of emergency pairs to get her through the whole holiday. He was very kind, friendly and knowledgeable.

I am new in the city and I was looking for a place to have my eyes checked and to get contacts/glasses. I stumbled upon Cohens and was glad to have gone there. The staff were very kind and helpful! T'Shura helped me through the process of my new patient intake. I was examined using state of the art equipment by Nick. I was then seen by Dr. Dodaj and she thoroughly explained to me my condition and recommended the best prescriptions suited for my eyes. I highly recommend going here if you are looking for a place to have your eyes checked and where to get you eyewears! 10/10!

I was here for my grandmother, and the service was great. We were seen quickly and Nick was very professional in addressing her particular concerns. Will definitely recommend this place

The eye exam was very detailed, and the sales representative treated me with lots of courtesy and respect.

Jean, the Lab Technician is a true artist and a gentleman. He truly came through for me! I needed my reading glasses asap... I had misplaced them for two weeks....this caused strain on the eyes... and great frustration for me. I went in on Monday last appointment of the day this week and he ensured I would have my glasses on Wednesday...! This is so...Who does that! He didn't have to. I am truly grateful to him and the Wonderful Doctor and Team on staff here at this location....It all came together for me. I will send others! Thank you, Jean!! Truly, Sincerely, Velvet!

The kind, experienced and professional salesperson Dorothy helped me select a pair of lovely lightweight frames, and the optometrist, Dr. Rachel Du, was excellent. Her exam was very thorough. This is a great Cohen’s Optical!

I just want to warn anyone before you pay for an eye exam to please check with your insurance. I went to this location yesterday to get an eye exam for contacts and eye glasses and was immediately told it would cost me $150.00 - WITH insurance. I have Davis Vision and a staff member told me my insurance does not cover contact prescription. I left to check with my doctor and I’m glad I did. While I was walking down the street I stopped at another optometrist’s office not Cohen’s to ask how much it would cost to have my eyes checked. The owner ran my insurance and told me it was covered and I would only have to pay a $20.00 copay. My insurance does, in fact, cover an eye exam for contacts and glasses. I have been to another Cohen’s location in the past and also never paid $150.00 for an exam anywhere else, so I was shocked when they quoted me at that price. They are scamming people by charging such an egregiously high amount. I don’t understand how they would have run my insurance and charged me if my insurance plan covers it. They did not take the time to look into anything and refused to provide any further clarification. I will be notifying my insurance company and be reporting this Cohen’s location to the better business bureau.

I loved the doctor but the sales staff were horrible to me....I went in for an eye exam and the doctor was great, very thorough and she took the time to explain everything. After the exam I was sent to the glasses counter and things turned ugly when I said I wanted to shop for glasses myself online before buying anything. The salesperson got very angry and embarrassed me by raising her voice and making a bit of a scene. She told me I'd lose my insurance benefits if I didn't order new glasses though them, which is a lie. Then she snatched the paperwork out of my hand that the doctor had given me and said "those are mine!" in an aggressive nasty way. I left this store feeling embarrassed and totally disrespected. I certainly don't feel comfortable going back there to order my glasses.

The customer service at this Cohen's Fashion Optical location is fantastic. I had the most enjoyable experience getting new glasses for my son. The moment I entered, they greeted me with professionalism, friendliness, and warmth. The manager, Rebecca, is the star of the show. I felt her presence as soon as I step in. She was very patient with my son and my insurance issues. As a result, my son is in love with his glasses. I will be going here for all my contacts and glasses-related needs and recommending them to my family and friends. If you want your eye exam, contacts, or other eye-related care taken care of correctly, I highly recommended this location.

What a great experience! As soon as I walked in, I was acknowledged and offered assistance. Dorothy and Nikki were helpful, friendly, and knowledgeable. Dr Victoria K gave me a very thorough eye exam and was very patient while I asked a LOT of questions. They were very kind with feedback about new frames as they helped me decide on what looked best and I was able to pick up my glasses within a few days much sooner than I anticipated. I had an overall wonderful experience! Hopefully, I will be seeing them pun intended from now on!