Cold Stone Creamery

I used to work here , I can tell u from experience the place has rats and roaches which is to be expected with a downtown returaunt with all the alleys and river right across the road, but the owner Mike Martin doesn't seem to care as he canceled pest control to save money and the ice cream isn't even being made properly with a blast he refuses to fix it. if u were paid on time you could consider yourself lucky and and that's if u even get paid at all . Save urself the time and money and food poisoning and go to baskin robins unless u want some moldy ice cream. To go along with the sickness u will encounter a few days later after consuming a ice cream from the Pullman square location that is.
1 7 years ago (18-01-2018)

Great service from the employees but they definitely need a new owner! The location has mold growing and Mike Martin (the owner) doesn't seem to care. He also tries to sell expired chocolates and there seems to be a fruitfly problem at the location. I just feel bad for the employees who work for this man
1 7 years ago (11-09-2017)

I don't know if its a new staff recently or what, but the cashier Travis, is extremly rude. He refuses service about 45 minutes before the store closes. When we walked into the store, he was aruging loudly with a customer before telling them to get out of the store. Come to find out, it was all because he wouldn't give the customer a small spoon. The ice cream is good, but save yourself the time and go to a cold stone that actually cares about its customers.
1 8 years ago (21-06-2017)

The staff is great but they need a new owner. He's very unprofessional and doesn't pay employees on time (if he even pays them at all)!
2 7 years ago (11-09-2017)

Nice and clean establishment. Crowded on night of 4th of July Fireworks, but otherwise it was good service.
5 7 years ago (03-07-2017)