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Reviews, get directions and contact details for Colorado Collision Repair

Colorado Collision Repair
Address: 7400 W 61st Ave , Arvada 80003, CO, US
Phone: (303) 422-5554
State: CO
City: Arvada
Zip Code: 80003


opening hours

Monday: 07:30-17:00
Tuesday: 07:30-17:00
Wednesday: 07:30-17:00
Thursday: 07:30-17:00
Friday: 07:30-17:00


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Reviews
I cannot recommend Colorado Collision enough. Colin and Theresa were incredible. My 2021 Tacoma was in a horrible accident, and my dealership didn't hesitate to recommend Colin. My insurance company tried to put after market parts on my truck, but Colin caught it and wouldn't let anything but brand new Toyota parts be put on my truck. I wouldn't have had any idea, but Colin wouldn't settle for anything but the best for me and my brand new truck. I've had my truck back for a few months now, and it runs perfectly and the paint job is immaculate! Colin treats every vehicle like they are his own, and it shows! I'm so so so happy with Colorado Collision! Thank you so much, Colin and Theresa for taking such awesome care of me and my truck.
I wish I would of read other reviews before selecting this business. Mountain States Toyota refers customers to this place. Beware! I scheduled my appointment for body repair work two months out. The car was dropped off on 9/16 at 8am. They didn't actually start working on my car until 9/17. I was given a vague timeline on 9/17 that maybe they'd paint by Friday 9/23. It wasn't painted due to needing additional funds from my insurance company. The following week I was told maybe he'd paint on 9/28. On 9/30 the owner said he couldn't paint because he had attendance issues, again telling me maybe he'd get it done the following week. On 10/5 the owner said he couldn't give me a time frame at all because again, attendance issues. He accused of me not being understanding and said there was nothing he could do when, "Guys aren't coming to work". I picked up my car on 10/14. It had black paint in 3 spots on my silver paint, the sensors weren't installed properly, they messed up my backup camera, and they chipped my trunk. I brought it back on 11/3 and they fixed the sensors, but the owner said there was nothing he could do about the camera and I should take it to the dealership. I brought the car back on 11/3 to repair the chip they created on my trunk. Thankfully they "entertained" my idea of giving me a rental since that took 3 days to fix. Again, I was told there was nothing that could be done to fix the backup camera. Colin suggested I Google how to fix it or try taking it to the dealership and request more money from my insurance company. Absolutely the worst service and experience.
These guys always do the best when it comes to fixing my cars. I have brought my cars 3 times here overall and every time they do amazing work. They truly do care about their work. Photos are of the most recent incident.
I reached out to this company 8/30/2022 to schedule an appointment for body and paint work. I received initial appointment confirmation on 8/31/2022 for a check in and work start date of 10/17/2022 via email after some back and forth regarding my insurance claim and associated documentation. I reached back out to this company by phone on 10/04/2022 for 2nd confirmation, I did this verbally over the phone, and was assured that I was still scheduled/confirmed for a check in and work start date of 10/17/2022. On 10/05/2022 I received a phone call from an employee I did not speak with previously, this employee stated to me that he must, "cancel my appointment", due to a different employee, whom he stated was no longer employed there. The employee I was speaking with on the phone then proceeded to tell me I could, "get on a wait list", until he could resolve the issue regarding the employee who no longer was employed, or cancel my appointment with no offer of a re-schedule option/date. I am very aware of the current macro-economic conditions this country is experiencing as it relates to a shortage of labor and one's ability to source raw materials, either consistently or, not at all. Do not read/perceive the above statement with any sympathy. I find this last minute cancellation completely unacceptable and I very much do not appreciate the lack of customer service or their inability to offer other options. I do not recommend this company.Services: Painting
How my car got here was a headache, but Colin kept me updated weekly on repairs and what he’d heard from my insurance. I got my car back with an entirely replaced front with paint that matched perfectly. Even with the damage the drive was not affected at all. Many parts are on back order so it took a while but the customer service was good!
I experienced a small car accident a while back and the team at Colorado Collision Repair was incredibly helpful. Colin in particular was communicative, caring, and encouraging throughout the repair process - it was a joy to work with him and I can't more highly recommend the shop's service. I would give them six stars if I could. Thanks so much for your work, team!
Fantastic customer service! Thank you Tammy, Gary and Todd! My car looks beautiful and I was well informed during the whole process! I highly recommend Colorado Collision Repair! I took my car back in after receiving it and they were so polite and accommodating! Side note: I took it back in and what what I was hearing had nothing to do with my repairs. Hopefully I will never need to use them again not wanting to be in another accident but I highly recommend them!!!
A jeep backed up into my rear door, and I needed to get it replaced. I got a couple quotes from local shops. Colo Collision was willing to track down and order a used door to match my car. I dropped it off, and when I picked it up, they had found a door cheaper than the quote. They did a good job to provide a reasonable replacement that matched and looked good. I walked away paying almost $200 less than the initial quote. Matt was really helpful and the service was excellent.
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