Columbus Travel

I had an excellent experience with Columbus Travel! Jane McBride, our travel agent went out of her way to ensure we had all of our expectations met. Jane would send us reminders to complete forms we needed to get done. She updated us on any info and opportunities, and she responded in a timely manner. When the airline changed our return flight on us, she even did her best to prevent us from having a long layover and then managed to do our early check in at the airport for us!!! Jane is definitely experienced and i was grateful we had her as our travel agent.
5 7 years ago (23-03-2018)

Terrible experience. Exhausting to work with. I don't know if they're just that bad or I was just too small a deal to take their time on. I emailed multiple times with no response from Judy and I constantly had to send reminder emails (was hard not to lose your patience) They didn't pay attention to details in my emails and would send wrong itinerary and when I wanted to add an additional stop, which I agree I added after the fact, they got mad saying "I do charge for my time" which I thought was really unprofessional. I would have been fine paying for her time but how she handled it was terrible. Randomly I was telling someone about this without saying the name of the place and they said, "it's Columbus Travel isn't it?" They had a similar experience as well. I never leave reviews but had such a bad experience. I called another group and they got me the correct info back under 24 hours and I booked the trip. (I'm sure i'll get some comment back from them below that will blame everything on me and that I was in the fault based on past bad reviews but guys seriously your processes need to be looked at)
1 7 years ago (01-03-2018)

Linda is friendly and very helpful. She was very knowledgeable about the place we wanted to go. She answered all our questions. She took care of all the details for us. This was the second time we worked together and we will use her again in the future.
4 7 years ago (10-03-2018)

Linda Jensen is awesome to work with. We will undoubtedly use her on all our future vacations.
5 7 years ago (18-04-2018)

When I had to travel to Argentina Carlos was able to make reservations for flights leaving BsAs for internal flights. He had the tickets waiting for my at will-call at the BsAs airport. Very convenient!
5 7 years ago (08-03-2018)