Community Home Care & Hospice

This entity is taking care of my brother in law who is Stage 7 Alzheimer's. He's in Springbrook in Clayton, which is a lovely facility - but this hospice organization must be more like 'hospice lite'. My sister is upset and in tears daily, in spite of addressing concerns about her husbands lack of pain management on the part of this hospice - who gets doctors orders and relays them to the staff. The lead nurse obviously isn't familiar with Stage 7 Alzheimer's and had the order written for the staff to give my brother in law morphine 'as he requests'. Well, like most Stage 7 Alzheimer's patients, the patient is almost 100% non-verbal. He might say a word or two here and there, many times random words. He couldn't answer even 1 of the 30 comprehension questions they asked him when he was evaluated by said nurse 16 days ago - yet the staff is told to ask him if he's in pain. If he doesn't respond - no pain meds. WTH? The nurse also calls my sister with weekly check-ins leaving messages as my sister works full time. Today's message was all cheery - _"____ was doing great when I saw him today! He was smiling and happy!" Huh? My brother in law has been unable to smile since December. It's mid-April! Perhaps she's confusing a grimace of pain with a smile? Hospice is supposed to keep a patient comfortable and ease the spouses mind - not blow smoke... very disappointing. I was a Hospice CNA back in the '80's. I know better. They shouldn't even get one star as even when concerns are raised, they do nothing.
1 8 years ago (10-04-2017)

My Mother is a resident at Springbrook Nursing Home and Rehab Center. She is 90 years old at the point she can no longer continue rehab and needs pallative care after 3 consecutive hospitalizations. We are very pleased with our care from nursing home plus added care from Community Home Care and Hospice with their convenient location nearby here in Clayton. Marnie comes 3 times a week to bathe Mother. Mother says she's an Angel and is the highlight of her day. Kyle, Renee, and Lori and others make this time in life so much easier by working with the staff at nursing home facility to help with any changes to make things more comfortable for Mother. They are also there for family needs and any questions. We are truly blessed as is Mother.
5 9 years ago (15-04-2016)