Community IT Innovators

About

Community IT Innovators is a DC-metro area based IT consultancy providing technical staff and strategic technology support to nonprofits.
http://www.communityit.com/who-we-are/

Story

Community IT Innovators is a Washington, D.C. based IT consultancy providing technical staff and strategic technology support to nonprofit organizations. We commit to long-term, collaborative partnerships with our customers. This enables us to be the “in-house” expertise, building and maintaining appropriate IT infrastructure to meet current and future goals.

We have focused exclusively on nonprofit technology since 1993, and our staff of about 40 provide the depth and expertise needed for the broad range of technologies in use at nonprofits today. To our knowledge, we are the only company from among the top 200 managed IT services providers in North America that is focused exclusively on nonprofit technology support. We have certifications in all of the major (and some less common) technologies in use at nonprofit organizations today.

We serve customers primarily in the DC and Baltimore areas and take on select engagements across the United States, with customers ranging in size from a few staff to several hundred. Our customers include many types of nonprofits:

- associations
- membership organizations
- advocacy, organizing, and research
- community service, human service, and healthcare
- schools and education
- foundations and grantmaking organizations
- arts and culture

Community IT is 100% employee owned through an Employee Stock Ownership Plan, leaving us free to make decisions based on the long-term best interests of both employees and customers.

We have a strong commitment to a triple bottom line of financial, social, and environmental results. This commitment has been recognized by groups like Greater DC Cares, the Sustainable Business Network of Washington, the United States Environmental Protection Agency, and other organizations, publications, and media outlets.

Mission

If you are a nonprofit looking for a trusted IT partner to be your outsourced IT department or to supplement your in-house team, we believe our expertise, proven approach, and focus on nonprofit technology make us a very strong choice.

o Technology Expertise:

We have focused exclusively on nonprofit technology for 20 years, and are recognized as a leader in the sector.
Our team of 40 – many of whom have been with us for over a decade – has the depth and experience for even the most complex IT projects.
We have experience implementing and supporting the technologies that you use every day, and are certified in all of the technologies commonly found in nonprofits.

o Proven Approach and Historical Results:

We have a high customer retention rate.
Our service delivery approach has been tested and continuously improved over the past two decades.
We have worked with other organizations of a similar size and with similar IT challenges.
We have achieved consistent and sustainable growth, largely through word-of-mouth referrals from customers who share about the good work we have done for them.

o Invested in Your Success:

We have done IT (and only IT) for nonprofits since 1993.
Nonprofits are not just a market to us, they are our mission.
We know about the resources and discounts available to you as a nonprofit.
We tailor our approach to your unique needs.
We are not reselling a single or a few solutions, but instead work as your trusted advisor.
We are 100% employee owned, so we have no outside financial pressures and make business decisions with the goal of becoming the best IT partner we can be.

Products

For nonprofits without in-house IT staff, Community IT serves as the partner for technology guidance and ongoing support. For nonprofits with an in-house IT team, we supplement their capacity and expertise.

We combine a strategic approach based upon your organization’s objectives with the investment and sense of ownership that only comes from a face-to-face relationship. And we provide the responsive helpdesk support and proactive network management you would expect from a company that has done this work for two decades.

We believe you will come to appreciate not only our expertise and professionalism, but also our collaborative and supportive engagement style. Our experts become a part of your organization and deliver proactive, future-looking solutions and support that are appropriate for your organization. Let us address your IT challenges so you can focus on the work that energizes you and helps your organization to succeed.

Managed IT Services
All-Inclusive Support
Supplemental IT Support

Technology Consulting
Cloud Migrations
IT Planning
Business Continuity
Software Selection

Learn more.
http://www.communityit.com/what-we-do/