CommunityAmerica Credit Union

Waited on hold for over an hour. Still haven't received a call back 2 hours later. They stole over $600 out of my account without permission and I now cannot feed my family. Will be putting all my funds in a different bank in the future and closing all accounts possible. When they did call back they said "they'd like to help me" and proceeded to not care that my account was now empty literally after they took my money. They did not care that my family now cannot eat because I don't get paid for another 2 weeks. They did not care that I had essential things sent to auto withdraw and my account would now be overdrawn. No help was ever offered.

This is the second time in about a weeks span I have gone to this branch to try and use their ATMs. Last week I inserted my community america card and it went through the whole process to give me the money I was trying to withdrawal but nothing came out. And then I got flagged for fraud. Then yesterday we went to deposit some money we received from our wedding and the ATM took part of the money, spit some back out because they weren't accepted and then NONE of the money was added to my husband's account. We better get the money their machine took back. And we will NOT be returning to this location.

Located on the west side of Antioch road MO as the South anchor of a long strip mall that includes godfather's Pizza. They have two drive up teller machines that will also act as automatic tellers / ATMs. There is a spacious waiting area and they have two desks inside and four teller stations. Everyone is always super friendly - they always have coffee and you can have your picture taken with mahomes transactions have been very simple, and the employees are extremely knowledgeable, helpful, and friendly. I've been banking with them for over 20 years. I can't imagine banking with anyone else

Angel Ramdorsingh was absolutely amazing. Vary kind and helpful with car loan and got me approved when I was certain I wasn’t going to get it. 10/5 stars

They are so nice and helpful , Special thanks for Jemal.

Every interaction that I have had with any representative has been very pleasant. They have gone above and beyond their job description to assist me from finding flights to business information. Thanks to all of you who work at the Antioch branch! Kudos to you all!

I’ve been with Community America starting decades ago when Farmland Credit Union merged in with CACU! The staff is excellent and helpful. They were there for me when I built an addition onto my house, bought my cars, and besides banking, they now manage my retirement funds. AND they just paid me a $418 Payout. Thank you for serving me all these decades!

This location is severely lacking ATMs. Either add more ATMs or severely limit types of transactions - one person using one atm out of 2.5 machines should not be doing a 20 min transaction on there.

This was my first visit to a CACU branch on the Missouri side of KC. Even though it was very busy at the lunch hour, both lobby and drive-through, the tellers very pleasant, upbeat, and helpful. This made up for the slight wait and lack of more of the common amenities found in the larger branches around town. Because this was my first visit to this branch in this state they did a very good job of confirming my account and deposit history without making me feel like I was just another number. They even made recommendations to improve my interest rates on my long-standing accounts and were willing to make the changes on the spot. Had the wait not been so long and my having to get back to downtown Kansas City which lacks any manner of CACU presence I would have taken them up on it. As of mid-2016 this is the closest branch bank with all services tellers, drive-through, etc. to downtown and it still takes around most of the lunch hour to make the run. That is NOT the fault of this branch, so I still give them 5 stars.

Been with this bank a little over a year and love it. But lately I’m not liking it so much and have thought about moving banks. Not thrilled that I put enough money on my account to pay my bills and yet somehow it still overdrafts. Rethinking about staying. Maybe it’s time for me to move on and get with another bank.