Reviews
My favorite thing about C.A.R. is that they have a tow truck! With my old car, I often found myself stranded. I liked being able to only make one call to get my car towed and fixed. They always arrived in great time, and they always got my car back to me and on the road quite quickly. I have a different car now, which I recently brought in for brakes (and found out there was much more that needed fixing...isn't that always the case?!?! Ugh!). Lucky for me, I didn't need towing this time, but because of their 1st come, 1st serve policy, I was able to drop it off at my convenience. They got it back to me that same day, and although it cost me way more than anticipated, I'm happy to say that it is running well. Everyone here is knowledgeable, helpful, and respectful. I confidently recommend C.A.R. to those looking to get their vehicle(s) repaired. Thanks!
5
7 years ago (15-04-2018)
I used to go here all the time. They did a good job and seemed honest. A year ago, I bought a late 90's Volvo so I found a experienced Volvo mechanic to handle most jobs. I did however, bring it in to C.A.R. in August for some front end brake work. I noticed shortly after, a rubbing sound in my front wheels (a common symptom of bad rotors). My Volvo mechanic noticed they were warped and suggested I have C.A.R. fix them since they had only been put on a couple months ago and were clearly still under warranty. I took it to C.A.R. After the inspection they told me I needed new tie rods but that the rotors were fine so they would not honor the warranty. The tie rods have since been replaced and guess what? The rubbing sound has now advanced to a violent shake whenever I hit the brakes. My Volvo mechanic verified that yes, I had bad rotors and now I'm most likely passed the warranty period. It's really disappointing because I liked C.A.R. for many years but I will never go there again. I know nothing about working on cars so I need to rely on my mechanic to do an honest and thorough job and sadly, I've lost that with C.A.R.
2
7 years ago (05-03-2018)
Had a fatal problem with my car that was identified here and I decided it best to scrap it. But I had recently gotten brand new tires on the car and wanted to swap the tires on to my parents car (same model). Mind you, this was swapping the tire and rim together, not separately. I was charged $60 for this, mostly because I did not have another option. Luckily I don't live around here but needless to say I won't be using this place again.
1
7 years ago (26-01-2018)
Matt has been working on my vehicles for many years. Only person I trust to work on my vehicle. They have a busy shop but always get it done. No one else works on my car other then oil changes. I trust them!! Great work and great staff!!
5
7 years ago (23-02-2018)
We have been using Complete Automotive for all our vehicles repairs for many years. We have been very happy with the service and work completed. We appreciate their honesty, they never try to up sell or push you into work that is not needed. They stand behind their work as well. Our kids all use them and we have recommended them to several friends who are now regular customers as well. Thanks for the excellent service! :)
5
7 years ago (16-11-2017)
