Concept Dentistry

Concept dentistry is the place to go. The staff and doctors are very knowledgeable and great to work with. They make your dental experience fun and educational. They take the time to see what concerns you may have and give you options to choose. Everyone is so friendly and makes you feel like family with being professional at the same time. I would highly recommend them to my family and friends!!
5 7 years ago (22-11-2017)

Great staff, very professional and friendly. Interior is nice, clean, and calming. I plan on doing all of my dental care here from now on, and I highly recommend this establishment.
5 7 years ago (06-03-2018)

Had my crown replaced here in Fargo. The facility and the staff are so welcoming. My kid liked hanging around during my entire appointment. Keep up the great work !!
5 7 years ago (01-02-2018)

I came across this dentist as I have a 3 1/2 year old who was having a lot of tooth pain and needed quite a bit of dental work but is terrified of the dentist. They offer in office anesthesia and could get her in quickly (other offices i contacted were scheduling out months and do it at Sanford which costs significantly more). The first meeting with the staff and Dr. Ann Slama went amazing. We were treated with respect and she listened to my concerns. The day she was treated was no different. It couldn't have gone more smoothly. I would like to thank Bob Bulik (the CRNA that does the anesthesia), Dr. Ann Slama and the other staff at concept dentistry for taking such great care of my child. It was an answer to prayer. She is doing great and even talks about going back! I would definitely recommend them!
5 7 years ago (02-03-2018)

Initially I was very happy with Concept. My 8 year old son had a checkup, cleaning, bitewings, and sealants. And everything went well. However when my son fell ice skating and broke his (permanent) front tooth at the gum line, my opinion of Concept dentistry and their patient care changed drastically. Concept has an emergency line that they DO NOT ANSWER! I called the office that night 3 times and didn't get a return call until 2 days later! and even then I was told in the message that they had a cancelation and could get him in. So... if they didn't have a cancelation would they have even called??? The kind of injury my son had was a time sensitive one in terms of successful repair, not to mention root exposure can be painful among other things. A week later I get a "follow up call", this time I answered. when I asked why they have an emergency line they don't answer the receptionist had no response. She told me that when you call after hours they call the next day, and when I said you called 2 days later she had no response. The receptionist then said she would look into it and call back. when she did she said I called on 2/28 and that they called me on 3/1. That is absolutely incorrect, I even checked my phone log just to be sure. I called on 2/27. she also mentioned that Dr. Salma was in a class until after 10 that night. My response to that is I DONT CARE. A competent office that truly cares for their patients (not just during business hours) would of had their emergency line covered by another Dr. I did however get a hold of a dentist who actually ANSWERED! Dr. Anderson at Anderson dental not only answered his cell phone, but the office even gave his home number for emergencies! AND he saw my son when he wasn't a current patient on record. He did a great job and was able to bond my sons own tooth back on. If I had waited for Concept to respond that wouldn't have been possible AND would have been more costly, but maybe that's Concepts hope.... Needless to say we now have a new dentist!!!! I also want to note that I would give zero stars but I don't have that option.
1 7 years ago (05-03-2018)