Reviews
They are a good company they are good people and their service is great
The gentlemen were very nice. I got right in. Highly recommend!!
I want to express my gratitude for the assistance I received at the Springfield, Illinois store this week. I was looking for an unusual battery terminal clamp for a 2012 Lexus CT200h. This is a JIS battery and are difficult to find around here. The small pencil post on the negative terminal of my bad battery broke off while attempting to remove the cable due to heavy corrosion. I finally found a battery, but no one had a replacement clamp. I called the Lexus dealer and they told me only two were available in the whole Country - and they wanted $45 for it! I stopped by Continental Battery in Springfield and spoke with Spenser, who offered to fabricate a clamp for this battery. He made a great clamp in a couple hours that was a far better quality than the factory clamp and fit great on the battery for NO CHARGE. I am now back in business with my car! It is awesome to find employees like Spenser, that go above and beyond their typical duties and are very rare to come across in today's world. His service was greatly appreciated and that's one of the reasons I have supported this business for nearly 30 years!! Thank you Spenser and all of the staff in the Springfield store!
Best company ever. Spencer helped me out better than any other company I went to. Best in the business. I'll recommend everyone to go to them.
Why go anywhere else! They tested the old battery, removed it, and installed the new one for about $100 dollars cheaper than auto parts stores want, and I would need to do the work myself. Then, run back to town for a core charge refund. My family has been with them for years and still great service.
Super friendly and went above and beyond to help.
Nicole and Nate are carrying on the family tradition in a successful way. Proper analysis of your needs before a purchase is greatly appreciated. Thank you for offering veterans a discount! We appreciate you back.
Absolutely amazing place to get a battery. Was in and out in about 20 minutes. They took care of me and was helped with barely any wait at all. The price and service is excellent. If you want a great price and good service visit this place. They are by far the best. No doubt I will suggest this place to friends and coworkers. Thanks again guys!
Long story short, got stranded on the way from Michigan to New Mexico on the way back from leave. With limited options road side wrenching being the alternative they were more than willing to get me in and change the alternator for me. Friendly service, and the prices were very reasonable. Highly recommended!!
I've been going to this place since I was a kid going with my Dad. My family has bought countless batteries from here and only one time, that I can remember, did a battery not last the entire time, and they honored the warranty without question, as a matter of fact, they apologized for the battery not lasting the full 5 years. This is a family organization that is a staple of Springfield, and will continue to be because of their excellent service and knowledge. Don't be swayed by the building or the location, you won't be disappointed.