Cornelius Florist

Absolutely horrendous customer service. If you don't want to get scammed please do not purchase anything from this so called "store". Bought the "Teleflora Lucky Bamboo" for $105 dollars and received something that is probably worth around $20. Their website description says "For the best and freshest flowers in Houston, Cornelius Florist has exactly what you’re looking for! Check out our wide selection of flower arrangements to make your next occasion memorable." This statement couldn't be further from the truth. When my sister the recipient got her plant, well oh boy were we in for a doozy. Just check the picture below from the site vs what we got. Absolutely laughable to even compare. When I reached out via phone, I was greeted by a seemingly angry person who most definitely isn't qualified to be talking to anyone. Rudeness, playing the blame game, asking "WHAT DO YOU WANT ME TO DO", to name a few.. all for asking the simple question of "hey man this isn't what I ordered". Man went on to tell me that he would go back to the HOUSE i'm pretty sure this is somehow threatening? to pick up the plant if I didnt like it and I would get my money back. THEN when I said "thats a bit irrational, can you give me another plant" he said NO. That he had to drive across 5 different stores to find this "bamboo plant" that they somehow advertise as being their own? Complete SCAM, do not waste your money. You're better off getting your plants from Doordash or UberEats. I'd give 0 stars if it was allowed

So very helpful. I ordered some Peonies for my wife and didn't realize they were just a bit to early to get them in session. Owner called me and explained. Offered to refund my money or delay the delivery a few days. I chose a few days. And holy smokes out was worth it. Will always do my business with them.

My husband and I ordered a large bouquet of purple Tulips for our daughter's birthday, her favorites! When her bouquet was delivered, it had NO purple tulips. Instead she got pink roses. My husband called to inquire why. The woman who answered the phone informed him that they could not get purple tulips so "the owner told her to use what they had available." When we asked for a refund, as this was nothing like what we ordered, we were informed, by email, that we needed to let the florist know when they could go by my daughter's home to pick up the bouquet so that they could issue our refund. Our daughter is a professional woman, who works long hours, and does not have time to coordinate her schedule with this florist so that they can pick up the bouquet they delivered in order for them to issue a refund to us!! So I suppose we will take a hit on this one, but I thought it would be a good idea to leave an appropriate review: you do NOT get what you ordered and paid for when you do business with Cornelius Florist. BUYER BEWARE! Steer clear of this florist. They do shady business, and deliver what they have on hand, not what you paid for and ordered. We got ripped off. There is a good chance you will too.

I called in an order on Thursday, and they delivered a lovely arrangement on Friday morning. Very pleased with the prompt service, and the arrangement itself!

Horrible customer service, they called me to tell me that they don't have the flowers i ordered, i asked for options and the guy, with a very bad mood, told me that he didn't have time for that and he canceled my order. If you are not happy with your business, DO NOT offer any service. Waste of time with this store.

I walked in this morning to look at sets and vases for a very special day today which is my 5th anniversary with my wife. The owner or whoever he is was VERY RUDE, I asked to see the roses and told me very rudely that I could not because they were buckets , I asked if I could step in the back to see them , and very rudely told me no and that if I wasn’t going to buy anything to leave. I came here because of the reviews and because the community says they give great accommodations, DO NOT BELIEVE THESE Reviews. Very unorganized store. Will definitely not come back and will definitely post my review to yelp ,Angie’s,BBB, Facebook. VERY RUDE DO NOT COME HERE.

I ordered a spray for 2 special people an employee and his wife, she lost her mother I couldnt have been more pleased!! It was beautifully done and stood out as I had asked! I wish i could share a picture I HIGHLY Recommends them for your flower needs

They did such a great job! Wedding looked spectacular with all the beautiful vibrant colors. My go to flower shop. Thanks guys for such an amazing job.

On a last-minute request - Susan & the crew @ Cornelius Florist delivered a lovely arrangement for a family member’s service. The beautiful standing spray with blue roses was gorgeous. The prompt service and attention to detail made my heart smile. Thank you so much for a job well done.

9 out of 12 roses drooping on 3 rd day of delivery.