Craig's Custom Upholstery

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Address: #C, 10620 N 19th Ave, Phoenix, AZ 85029, USA

Phone: (602) 997-5550

Website

State: Arizona

City: Phoenix

Zip Code: 85029

opening hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews

The service was awesome. Not only did they explain the pros and cons of one type of material over another, they offered to fix the sun visors while they were replacing the rag top. And the price was easy on the wallet!

 6 years ago (07-06-2018)

I brought my 26ft Tri-Toon to Craig's because the two bimini tops were shot and needed to be replaced. Craig gave me a quote for the new biminies as well as two new zipper boots. After taking delivery, I was very please with the quality of the work. I brought my boat back after I had a deployment issue and Craig made the needed adjustments three months later. These are great people to work with . Craig's wife, Cindy, showed me the completed job and helped me secure everything for travel, I would not hesitate to hire them again.

 7 years ago (09-01-2018)

They really Do good work there I send them all my upholstery work and all my customers are happy with their work. They understand what boat upholstery should look  like.

 7 years ago (11-08-2017)

I tried this guy again, thinking I must have caught him on a bad day. He has multiple excuses as to why he can't do the job right. 
Had him install a seat cover on a motor cycle seat. He said it "would look like new" The cover was on crooked. Took it back and asked them to see what they can do. When I came back to pick it up the second time, I looked it over and before I said anything, Craig said: "live with it." "You just have to learn to live with it". One heck of a statement to make before I even said anything. But, it still was not straight. I reminded him he said it would look like new and he replied that "all new seat covers are crooked". Craig's attitude and demeanor was horrible.. He was loud and in my face trying to intimidate me (I'm 70 years old). I told him I was going to post negative reviews because everyone should know how he does business. He grabbed my arm and shoulder, shoving me toward the door and said "get out". I called the police. I will not tolerate being assaulted. He lied to the police and said I (70 years old) had refused to leave the store and that I had started an altercation. His wife was the only witness.
Not only does this guy do poor work, he is a jerk when there is a problem.

His reply to my negative post: " They have a pill for this Richard. Craig" gives you an idea of what he is like. Just read his reply, remember he started in on me before I said anything about his second do-over and remember I had to call the police. If you do business with him, remember to bring pepper spray and a witness.
P.S. He called me and said the negative post  I made made won't matter because he and his friends "post all the positive posts he needs."  He also said he will be watching for me -- whatever that means. For Pete's sake! Do I now have to watch over my shoulder for this guy?

 8 years ago (10-10-2016)

This place sucks they do a horrible job and is way over priced stay away from this place

 7 years ago (13-12-2017)

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