Crate-Escape

I don’t know what we would do without the amazing staff at Crate Eacape Too! Our puppy, Sammy is handicapped but has made leaps and bounds in her recovery and her family at Crate Escape Too has been a great contributor to her success. The staff is friendly as well as professional- Sammy loves them and all of her furry friends that she has met there!

I have taken two generations of dogs to Crate Escape Too and it has been a wonderful experience for my dogs and a worry-free way for me to leave my dogs with other similar sized dogs in a safe environment with varied activities. The staff is great at making the dogs comfortable and making the store as convenient as possible for pet owners. My bichon Hockney becomes excited as soon as he gets close to Crate Escape and rushes in to begin his days there.

My dog enjoys his time at Cratescape Too. I think hanging out with other dogs is interesting for him. The staff are wonderful and easy to communicate with.

Thank you Crate Escape, for being the best home-away-from-home for my pup. He is always well-cared for and absolutely loves it here.

I use to love the place and the people who worked there, and always suggested it to others that had dogs. But not anymore… they no longer seem to be customer focused. I was a customer for a couple of years until Covid. When I wanted to start being my lab again it took over two months to get an appointment for my retriever to get a reevaluation to attend again. My dog was approved in “5” minutes but not allowed to stay. There’s where more dogs in one pen then I had ever seen and it was crowed. Another pen had a lot less dogs and look more comfortable. Sadly, Crate Escape has lost me as a customer, and more important as a champion for referrals.

This used to be my go to doggy daycare. Since I've moved out of Cambridge, I occasionally brought my dog here on one off cases. The customer service of the current staff has completely gone off the cliff and they cannot communicate clearly, sending me on multiple hour long commutes between my house and here without letting me know that they wouldn't accept my dog due to their own schedule conflicts. I trusted my dog with their previous employees completely, but unfortunately cannot say the same given my experience recently. I would not recommend this specific Crate Escape location to anyone.

Our two year old doodle is afraid of everything, but he LOVES his time at Crate Escape Too. He races in the door, knowing just what is expected of him. The staff are just great -- organized, kind, friendly to dog and humans alike. Can't say enough good things. This is a small dog daycare -- Crate Escape in Belmont is much bigger -- the size is perfect for our dog.

Crate has been great for all three of my dogs. They feel right at home. The Care givers are careful about the dogs they take and how they care for them. Their van service is a great convenience. I also buy dog food there. Great selection.

This little place is a local gem we often rely on for "Doggy Day Care". They have a fair assortment of toys and chews and foods, but the thoughtful care the young, attentive workers offer to the dogs 35 pounds and under only, here ... larger allowed at the Belmont location instils confidence that our dog will find the time exciting and leave her quite tired. Call ahead to make a reservation. They often are booked solid.