Reviews
I never have a problem with the pizza. This is my second time trying the wings because the first time they were a disappointment as well. I told the girl extra well done because I usually get disgusted when I see the chicken pink inside I only usually trust Buffalo wild wings never have this issue with their wings. I decided to give this place another try on the wings and I specified my order “extra well done” but once again disappointed.
I waited 45 minutes to 1 hour for this establishment to deliver a burnt pepper pizza to me. When I call to speak to the manager he offered to resend out the order. Only to resend out the same burnt pizza twice. I was very upset and unhappy considering I haven’t all day and was looking forward to dinner. Don’t even waste your time with these people because clearly they do not value their customers.
I was craving some crossroads I haven’t had in a while and I just remembered why I stopped ordering here. The menu, prices, and service constantly getting worse and worse. The people answering phones never have a clue what’s going on or what they offer. Not worth the time & money for the headache. Better wings & burgers all over Main Street. And pizza has actual sauce on it. This place serves uncooked cheese bread called pizza. They keep upping the price because of losing customers I’m sure. You want nice quick food places close to where you live. I don’t want to always drive far to spend my money comfortably.
There food is ok at best. Pizza and calzones are extremely greasy. I always call in my order, and the girl who picks up acts like she's doing me the favor by taking my order. I called at 10:20 they close at 11 and was told there not taking anymore orders, after being placed on hold for 5min. Everytime I go to pick up my food, they girl who takes the orders spends the entire time on her phone while taking orders in between. Unfortunately, there is no such thing as customer service anymore.
This was my first time eating here and the food was really good!the slices were very huge .I got slices of pizza and a soda. The person who took my order was kind and patient.i recommend this pizza place to my family and friends.i will be ordering from there again.
A little while ago it was one of my favorite pizzas but everything has changed the last time I ordered it had excess fat and that is not good. It seems that they are using cheaper products that is not good. so sorryFood: 3/5
This place is so unprofessional time and time again this horrible time i called 7 times and each time they picked up and hung up then i get there my order is wrong... With there inconvenience now im being told that i have to wait another 20 25 minutes..i been here an hour already
My favorite dish of their is the penne vodka pasta
I have had Crossroads pizza for years as I’ve grown up in Bridgeport. In the recent years it’s been disappointing as the customer service sucks! Anytime I’ve called to order food the Main Street restaurant, the person taking the order always has an attitude or is short. At first, I thought it was just the young girls they have answering the calls but it’s been other people as well. They don’t have manners and talk like you’re bothering them when they’re the ones working there. I’ve even dealt with bad delivery men from there as well. They even have this attitude when you go inside. No matter how polite and nice I am, it has not changed. I still like the pizza but I don’t order there anymore due to the customer service. It really needs to change as I’ve heard this from several other people as well.
Very good restaurant. Quality of food is very good. Prices are a touch high but the quality offset it enough to make it tolerable. Absolutely would recommend.Food: 4/5