Crown Peters

In all my years of traveling, I never booked an international flight with a 2 hour layover in JFK. Ever! Thanks to this travel agency, my family had to stay overnight in New York. It's summer. It's an international flight. It's JFK. 2 hours? Completely unacceptable . You have lost business from my family and I.

Called this past week and spoke with Gregory. He was concerned about giving me prices for flight and didn't listen to what I wanted. Told him not a problem for pricing of flight. Wanted to put a package together for a trip to the Greek Islands. He told me that his girl would call me the next day as it was close to closing time and she was not in the office. Never got a call! I suppose they are not interested in my business! I'll be going elsewhere. Disappointed!

Horrible experience. We planned our trip for July 2020. The pandemic hit and we had to reschedule. I called them constantly to reschedule for our travel for the ferry from Athen to Naxos. They took forever to answer calls and email. I gave great detail to which port, ferry , date and time. I would keep get emails asking when and which port. I called , gave all information and still they never booked our ferry. We ended up missing that ferry and I took it upon ourselves to book a flight instead. Not trusting them to handle that arrangement for my family. I asked them about a refund of ferry fees. Which they said, upon us booking, ferry was refundable. They still said they were refundable but it would take time. Which we totally understood. For months we called and tried to get our refund. They said they were working on it or not answer us at all. One phone call I was told by Gregory, " I can not help you right now. I working with my customer", and he never called us back . Finally we had enough and demanded they refund. Gregory stated that ferry fees are not refundable and they dont even book ferries. They did it as a favor. Favor !!! They have a woman named Angelika who handles FERRIES !!! And as an added insult. Our flight to and from US/Athens. Gregory didnt even put my son down for a meal. My husband and I shared our plate with our son going and coming back they had an extra adult meal. Which my son didnt like. Since he is a child and would have enjoyed chicken nuggets like the other kids had. Use the internet. You can plan you dream vacation with a little research. Nothing they did I couldnt have done myself. I booked all our hotels and flight to Naxos. Do it yourself !! To date we still have not recd our refund. Lesson learned

Went with my husband and father in law to purchase plane tickets to Greece.Staff was very friendly and we were in and out within 10 minutes..

Outstanding service. My 30th anniversary bucket list trip to the Greek Islands was unforgettable. Highly recommended!

Had a fabulous experience at Crown Peters Travel Agency. They have great service, wonderful deals and excellent staff members. We highly recommend this business!

Worst place ever! They are not helpful and they always said they will call me back about a refund and never did! Dont waste your time to buy a ticket from this place! I usually dont leave comment but this place deserve to spent some time ans white a comment!!!

Mr. Gregory and his team are AAA people all around

Experience by the personal. Nice office.

I had experience at this agency.