Crozer-Keystone at Broomall

A good hospital in Bromol for general public and maintaining good service.

This is my primary care office. I've had numerous encounters with staff and clinicians here. Everyone that I have ever encountered at this location demonstrates the utmost professionalism. I think this facility could be a demo site for others that are in the process of trying to improve their patient experience scores.

Easy to reach via travel, plenty of on-site parking - facility has a comfortable, open space environment. Beautifully maintained spaces with helpful security/information staff at front and rear entrances, and very clean restrooms-child friendly. Dr. offices very comfortable.

Not yet have I had a receptionist at the OB/GYN that hasn’t had an attitude, spoke down to me or flat out said “ nope can’t help you find somewhere else yourself”. Already spoke to a manager in the past for how verbally abusive his staff is months ago. obviously he doesn’t care. Maybe he will when they’re reported to higher authorities.

My boyfriend and I both are seeing different entities at this location and the staff has been nothing short of professional and courteous and helpful. There have never been long wait times. The building has ample parking and is very clean. I highly recommend this Broomall location for your health care needs.

This place is HORRIBLE and the lady I saw at the front desk today was as RUDE as rude gets. I walked out- will NEVER be going back there again!!!! If I could give this place a 0, I would.