Reviews
Great experience with Daniel and Charles. I called before going to the store, they gave me all the information I needed and facilitated my booking. When we met in person, they were incredible helpful and kind, helping me figure out the right space and with all I didn't think and know about storage units. If you are looking for a place to store your stuff in Boston, I highly recommend it.
Daniel and his staff at the Cube Smart in East Boston are absolutely amazing. We had a death in the family and needed a place to store our loved ones' belongings. Daniel showed us several options and explained everything from top to bottom. He and his staff are kind, courteous, professional, and funny. Even though a sad situation had us at Cubesmart, Daniel and his crew took very good care of us. The place is clean, well kept and right off the McLean Highway. I would recommend this storage place to anyone looking to store their stuff.
The staff Charles and Daniel did help in locating our units and explained everything in detail and very kind to get us references and help… The storage itself is clean and well maintained. I did a 5 year lease and happy nothing was lost a very well secured place
I'm a disabled senior citizen who had to leave some things behind when I sold my Orient Heights home after the passing of my hubby & moved back to my home state of Indiana. When it became clear that I would likely never be able to return, I had to let go of those belongings. Charles, Daniel & Casey at the Route 1-A CubeSmart were a great help over the years & especially in securing an affordable clear-out specialist. This was an emotional process for me, but from their end it was smooth & easy. Thanks to everyone for everything & Happy Holidays to you & yours!
I gave these guys a super positive review because the service was outstanding in getting signed up. But now I just receive an 11% increase in my rate -- way higher than inflation! The cynical side of me thinks that maybe they didn't raise rates this high for new customer but only for existing ones, knowing that the cost is high for us to move out to another storage place. Very disappointing.
Very professional staff. Friendly from the moment you walk in. The place is immaculate. Daniel, Casey and Charles are very thorough and take the time to explain everything in detail as well as giving a guided tour of the facility and unit. Highly recommend this place.
Daniel and his team are phenomenal. My wife and I has a sudden death in the family and Daniel and his team treated us with amazing professionalism. I would recommend this storage company to anyone.
Let's face it, most of us came here for the free truck! Well, guess what? The free truck is $10 and can only be used for 4 hours. Any extra minute will cost you $100. Also, you can't use the truck if you don't have auto insurance! Let's just say that you really care about getting a so-called free truck. Here's a quick comparison of what you missed out by not going to Uhaul or other competitors and paying an extra $10 for the truck: * Uhaul Insurance: 7.95$/month vs. 12$/month at CubeSmart * Uahul Pad lock: $7.99$/month vs. 18.79$/month at CubeSmart * Uhaul small box: $1.79 vs. $2.69 at CubeSmart * Uhaul Medium box: $1.63 vs. $3.89 at CubeSmart * Uhaul X Large box: $2.87 vs. $6.29 at CubeSmart That's just for packing supplies; the storage units are also cheaper at Uhaul! I hope this is helpful so you don't fall for the free truck ad that will get you here. The reason I rated 2 stars is because the staff is amazing and supper helpful!
Checked in today with Charles. He was very helpful and friendly. The facilities are very clean w easy access to the highway.
Charles and Casey were very nice and helpful. We had a little trouble getting out with the code but otherwise great experience.