Reviews
Gary was truly so helpful and kind to me while I was at Public Storage! The space was nice and offered good carts. The parking was admittedly challenging. If you are alone and have a lot to unload take note, another location may be best. As for customer service, this place was number 1.
Kachelle and Jeremy were absolutely wonderful and so helpful too me!! They were so sweet and kind and they helped me throughout the whole process one of the best customer service experiences I’ve ever had in my life!!! They were really super awesome!! I recommend anyone and everyone to come to PUBLIC STORAGE MOTT ST just because of there WONDERFUL customer service!! Really AMAZING people bravo to them!!
What a great experience! I was greeted by Jeremy, who had been waiting "all day" for my arrival and immediately knew my name and locker number. He was both friendly and super helpful, showing me to my space and aiding me with my belongings. The storage area was clean and well-lit, and the "onboarding" process was quick and easy. Fantastic location, too!
Jeremy gave us great customer service and made us feel like we were making the right decision. Place felt secured. Office was clean. Jeremy was thorough in explaining everything we needed to know for future payments
Very helpful and friendly staff! Deja was very kind and knowledgeable. She helped us pick out exactly what we needed and made it a stress-free experience. Highly recommend!
I had wonderful customer service from Will and Dej. They helped my partner and I and were awesome every step of the way. Will was an excellent conversationalist and Dej was extremely friendly and patient with us as we were moving items back and forth.
Deja was a great help to me and my spouse. Very professional and well versed in procedures and quality of units. My wife and I only hope other guest get her as a guide to there storage units
Kachelle, Josy, Jeremy and the Mott st squad absolutely crushed this move and customer service experience for me. I was able to move in and feel safe and comfortable with a quick efficient streamlined process during the holidays of 2022. Cheers, T
Note that the proper address is actually 262E Mott Street. The staff here are really great. I wish the elevator worked by yourself you need a staff member to work it since it’s a cargo elevator, but the staff is great regardless and the reason for 5 stars. They deserve a raise!
Deja was amazing! She was patient in helping me explore the units and explaining the pricing. This was a great experience and I will be sharing it with my friends.