Cummins Sales and Service

Easy to get to, service staff were very professional and courteous, the parts had to be back ordered as they were not normally asked for. We were told that they will be delivered by the following day. This is not bad seeing the way things are presently going with the shipping industry these days.

Few months ago I contacted Cummins main web site looking for a service location for some work on my Cummins 450C engines. The next day I got a call from Kelvin from their Bronx location and we discussed the details of the service I was looking to perform. A couple of weeks later I had a detailed work order with a quote for what I was looking to do and we moved forward with setting up an appointment for early June 3 weeks before our upcoming long trip to VA. In the few months in between before the service appointment we were still keeping in touch mainly me asking questions. Kelvin was always responsive and answered my questions promptly, I contracted with Cummins to adjust my Valves and replace all 12 injectors. Fast forward this past Friday the big day arrived, I got a call around 7:15 AM to let me know the mechanic was in rout. Around 9:00 AM I met with Justin at Haverstraw Marina and we walked to the Boat. Justin started to work on the port engine, it was immediately apparent that he knew what he was doing, he was neat and organized which made me feel very good. About 4-5 hours of work and Justin was all done. We took the boat out and run it for Sea trail, starboard engine wasn't getting to full RPM. Justin did some trouble shooting and found out that the acceleration cable was a little bent, a little more work and adjustment and Boat was running smoother, faster and about 100 higher RPM than before. Very happy with the final results, job well done! Thank you!

Amazing service couldn’t ask for anything more Brandy and Kelvin thank you

We installed all the epoxy flooring at this facility. Staff is very professional. Very clean and most organized facility

Took my truck to this location after taking my truck to other locations for the same issue they took it and fixed it the right way washed the engine and painted it making it look brand new. The level of professionalism at this place is unbelievable from the people at the front desk to the technicians themselves

Huge facility. Plenty of parking in front and in lot. The do good work here. Been getting our warranty work done here for years now and I am sure we will be going to this location for years to come. Very clean and modern facility. I swear sometimes you pull up and do not even realize you are in a repair shop. If you need work done on your diesel definitely give these guys a try.

good place good people Cummins is a great product. Good people. They are active in their community and help when they can

Excellent customer service knowledge of customers concerns and questions...excellent emergency service they get back to you within 10 min at worst. I'm impressed by the way they respond so friendly and thankful for that.they ask questions and understand the urgency on a line down situation.

Can the RV Onan generator be repaired thanks

Getting Service department to answer the phone is an act of congress. Completely worthless