CVS Pharmacy

This CVS Pharmacy is really really bad WHEN IT COMES TO CUSTOMER SERVICE, The staff is unprofessional, aggressive and very disrespectful of their customers. Running late IS THE GAME HERE WITH RUDE ATTITUDE. When the VACCINE SHOT WAS GIVEN TO ME, THE PERSON DID NOT WEAR GLOVES AND WAS EATING HER DONUT . UNBELIEVABLE.. A HEALTH HAZARD. NO SANITATION RULES HERE.

Evil bureaucracy does not let you cancel their CarePass subscription. I don’t recall signing up for this and generally avoid any monthly fees. At any rate, I realized that they have been charging me monthly for years. I call to cancel. Lines busy. Not even “sorry, it’s a long wait”. It’s just “we don’t do this by phone, try online”. But I haven’t made an account online. I use the email that CVS has, and no record of CarePass not connected to email? They just have my credit card info and are going crazy?. So how am I supposed to cancel? I can’t online and they literally are not supporting phone calls right now. And they obviously know I haven’t used this and have no problem charging me for years.

i came in to find a covid test, and when i asked they hardly paid attention to me, and said they thought they might be out. i didn’t believe them but it wasn’t worth pushing the issue since they clearly weren’t interested in helping me.

This is a small and crowded location but you can find most of your pharmacy needs satisfied here.

Pharmacists not very responsive. Yesterday, while picking up a prescription, I had to wait 10-15 minutes before I was even spoken to, even though I was at the front of the line and there was no else already waiting for anything before me. Today, while picking up another prescription, the same pharmacist put me on hold. After waiting for 20 minutes, I just walked over. She told me they were then closing in 15 minutes and so I would need to wait for her to get it ready for me. As I write this, after having picked up my prescription, I’m still on hold. Also, there were no other customers present when I picked up the prescription. What is this pharmacist doing? As a follow-up, the pharmacist picked up at 5:59pm. They close at 6. Would have given 2 stars, but the “hold music” is relaxing.

It’s conveniently located. They don’t have greeting cards or baby products. The pharmacy is very poorly run and they are always out of stock of everything. Take your pharmacy needs to 294 Harvard or 400 Washington instead.

It's a much smaller store a larger CVS is across on Harvard St. The pharmacist does a good a job as one can as the store is under staffed.

This CVS is very conveniently located but honestly it seems a little disorganized and dirty. I guess it is hard to keep it clean because it is so busy but I think it could be a little better organized. Also, the selection doesn't seem quite as good as Walgreens across the street.

Weird set up makes lines of more than 3 confusing. Fast enough check out, always able to find what I need.

The attitude of the pharmacist is bad. Unprofessional and impatient.