CVS Pharmacy

The managers were able to tackle an issue that the system created after I returned a few items. CVS’s extra bucks system is flawed and things show up on receipts after returns seemingly at random. The staff worked with me to ensure that I left with a more appropriate product and that I didn’t incur additional charges

Worst pharmacy ever! Arrogant.im switching ! The pharmacy staff treat you like your nobody!!!

The pharmacy staff of younger girls that work there is awful! Wow what attitudes!! I’m not even going to describe what happened to me completely but one of the girls was so put out because I was after a customer she just had and didn’t see me in line, I guess. She was going to turn around to do something but then spotted me standing there and ROLLED HER EYES right in front front of me like I was bothering her!! Are you kidding me?! Another incident is that I received a message that my prescription was ready, I went there and another younger girl was like, nope! You don’t have one! I said, but the automated system called me and said it was ready. She said, nope! Looks at her screen further and goes, you have to have your doctor send in a prescription because it needs approval. Me: ummm, okaaay, why did I get that automated thing telling me it was ready??? She acted like I should’ve known this. How about you get your automated system working correctly?!!!! Maybe this is all CVS pharmacy could hire with everyone not working. Sad. However, the front register people doing the regular store are super nice people. I go there still, but cringe when I get to the pharmacy.

This CVS was my pharmacy for almost 30 years, but I left for two reasons. When COVID was raging last year, someone was in there without a mask, and I pointed it out to an employee. She said, "We were ordered by corporate not to say anything to an unmasked customer", even though there were signs on the door requiring masks. And this is an establishment that provides health care products?!? The last straw was finding out that CVS has been donating to legislators in Texas who voted for their highly restrictive anti-abortion law. Never again. I switched to Suburban Pharmacy in Warwick, which is independently-owned and has been around for decades, and they treat you with respect. Very glad I defected.

Last experience staff rudeness was enough to have me transfer all prescriptions to another pharmacy. Gave 2 stars as my family and I had normally been satisfied there for several years. As a paying customer I refuse to be treated with contempt and blatant rudeness. CVS in general has no regard for their customers. If they did, then their soliciting emails would have stopped long before I unsubscribed 5 times over the past 10 weeks. I am still subjected to their emails as they refuse to stop sending them. Disgraceful on their part! 9/12/2018. Went there again to give it another chance, mainly because of convenience. They are still rude and discourteous. Left without purchase.

Workers are always rude and make you feel like your bothering them. There was always an issue come time to pick up my medication, so much so that I now go to a CVS a whole town over. Way out of my way but so worth a friendly experience.

Why would you let angry ups package receivers enter your building all day long. Those poor lady's you have working there are angels. You need to get ups out of your store it's a wellness pharmacy......

I lost my confidence in this pharmacy after a few times of complete disregard of what is needed, when I pick up my prescription I made sure that I did get a specific form because of reaction I get with a differe t one. When I get home and took my meds, that afternoon I got the reaction and thats how I know that they gave me the wrong one, even after I asked the. At pick up that its not tha vertain kind. Total disregard and to think they are working at a pharmacy and no care at all!!! I hope they level up their quality of care and actually have accountability not just go to work and get paid and dont care about lives that are put in their gands. I jhope management reviews and check their employees dedication to work.

I use this CVS because of the location to my home, but unfortunately most of the employees are rude!! The store manager is a sweetheart,and there are 2 cashiers , night time, that are great but 90% of the pharmacy staff is rude as are most of the daytime employees...such a shame but I am seeing more and more that customer service is a dying medium...it feels like they are doing us a favor, but really it's your job!!! You had to know you would be dealing with the public when you took the job....i don't get it...SMH!

Always friendly and courteous. Always ask if I need any help finding an items.Most of the staff greets me by name. Pharmacists and Technicians always ask if they can answer any medication questions I may have. Staff as a whole very friendly and professional.