CVS Pharmacy

Google, website, and the sign on the door all say the store closes at 11pm. So when I tried to enter at 10:28pm on 10/10/2022 to buy diapers for my son - I could not do so. The staff were all inside sitting and chatting on the counter. When I finally got someone to come to the door, he shrugged his shoulders and told me to “ask them”. So the young lady who locked the door behind him had the wonderful answer of “they didn’t change the sign yet”. Who is supposed to change the sign? The manager? Corporate? Or is the staff just closing up early to get home faster? I get it, I do. I’ve worked retail before. I’ve worked at a business that closed late before. I really do understand. But this is DC. This is a CVS that is part of a community of apartment buildings with families surrounding it. We rely on them. We spend our hard earned money here. It would have taken me less than 5 minutes to get my son’s diapers and check out. So very very disappointed.

This is one of the best CVS I have visited. Getting prescriptions refilled at CVS can be challenging. You have to know how to navigate using the mobile app AND call the pharmacy. I was glad that everything I wanted to accomplish was able to. Lots of patience is needed.

This is by far the worst CVS pharmacy staff I’ve ever had the displeasure of encountering, and I’ve been coming here for years because I live in the area and it is the only convenient option. Two things to acknowledge: 1. The actual store staff couldn’t be friendlier. 2. The tall, dark-haired gentleman is the only helpful person who works behind the pharmacy. Now, meet the pharmacy counter cashier, Maryama apology if I misspelled her name - of course she has never worn a name tag. She will absolutely not help you if it requires a detour from texting on her phone and she will rudely tell you to talk to the guy I said was helpful if you have any questions at all. Now, meet the pharmacist. I cannot even tell you her name because today she was sitting ducked below the counter FaceTiming what I can imagine to be a friend or relative for at least the 20 minutes I stood there. You’d think that these two people might have a good day once in a while, breaking free from their usual blatantly rude and dismissive behavior, but sadly that has not been the case. I don’t think I’ve ever even written a bad review on Google before, but they are truly awful. I get people have bad days, but the pharmacist was having a lovely day laughing while my prescription which was called in yesterday was still not ready. I even called this morning and they said it would be ready at 11, but here I am at 1pm asking Maryama what time she thinks it will be ready and she gives a rude shrug. I actually laughed out loud at this and asked okay can someone check? She barks “go talk to him”. Thank god for him because this pharmacy would need to be shut down otherwise.

Jada at the front checkout area is great. I accidentally left my card in the machine after paying and she made sure I didn't leave the store without getting it back. Her mom is super nice too

Honestly, this is one of the worst pharmacies I have ever seen I was try to make for money order I asked them guys did you makes money order than they say yes go that ETM and bring cash I say ok once The ETM charged me 3$ I back to her than she asked to me do you have ID I say yes I showed my ID which is class A. no restriction any state. she told me you must bring federal ID I say this is my ID hell than she refused to me to make the money order I backed the store I never back thier in my life !!!!!

I wish I could give ZERO stars This is the worst pharmacy EVER! I used this location because I live near however this morning was my last time having an issue with this pharmacy. The manager is rude and Amid is disrespectful!! I'm taking my business to Safeway or Walgreens!!

The most useless garbage pharmacy in the city. I have made countless trips here after being told my prescription is ready only to be rudely told they don’t have it or or won’t be done for hours.

Don’t bother trying to call the pharmacy—after 30 minutes they’re likely to disconnect. The WORST for me is that I have severe arthritis & I require opiate meds. CVS does NOT stock enough of these meds at times, & CVS, NOT Gov’t regulations is that if you take what they have on hand, they will NOT complete your order without a new prescription. I finally changed to Foer’s pharmacy, which ALWAYS has a complete stock, & calls me after only a 1 hour wait time. There is NO EXCUSE for a huge pharmacy chain to treat people this way!!

I would give it zero stars if I could. The employee with a big pin on his chest saying “ask me for help” was not able to direct me to the appropriate aisle and I asked for joint braces and bandages, a common product in a pharmacy. And furthermore, he had his mask under his chin as he strolled the front of the store as we are in the height of the covid omicron pandemic and there are multiple signs at the doors requiring customers to wear masks properly. For a pharmacy, this is just plain unacceptable!

They still are closing at 10pm despite the sign saying they close at 11pm. The automated phone system also says 11pm as does the website.