Reviews
The store is awesome, could spend hours just looking around, employees are very knowledgeable and helpful. The only issue I have is, I found the same jacket on J& P's website $50 less than Cycle Gear- will see about the price match.... pretty much the same company.
Had a really great experience here. Going in to the store, I had little idea on how a helmet should fit, and feel. Mark came right over and helped me out almost immediately. With his patience, and help, I found the perfect helmet for me. He was very knowledgeable and any question I had was answered to perfection.
The crew at cycle gear in cherry Hill are always awesome. All very knowledgeable and friendly. Every time I’ve been in the store, I have received exceptional customer service. Its almost an hour drive from me but I never hesitate to make the trip. Keep doing what you do.
I do recommend this cycle gear as they have taken their time to assist me each time that I go there. I will continue to go there until I get ky second bad experience, if they will serve me after this review. They are decent compare to other places that I have been. However, they did a very bad job in their transition to their new system, which left me unable to use my warranty. I always purchased warranty and never used, but the one time that I needed Cycle Gear was a no show in fulfilling that commitment. I am afraid that they might keep slipping, so I am letting them know. I was partially at fault for not remembering where I put my receipts, but I never needed to since I never had to use my warranty. I gave them 4 instead of 5 stars because their negligence to transfer the previous data made it seem that I am a liar; it was a very uncomfortable moment, and they are not the only business failing to keep track og their offered warranty account. As always if you have no proofs the business is always right, AND KEEPING MY INTEGRITY INTACT IS MORE IMPORTANT TO ME than $200 any item costs. I don't like to do review as I feel that 1 bad experience is not enough to lower a business rating and since I wont do bad rating , I don't feel like giving good ratings either. But I realize a lot of businesses have been slipping in their customer service duties, so I am gonna start rating.
I was recommended this place by a friend and so glad I went here.I was looking for a helmet and they have so many different types and styles to choose from,along with any other type of Riding gear you may need. The staff was very helpful and I will go back! Thanks Cycle Gear
Easy to place order for a new helmet online. I opted to have it delivered to the nearest bricks and mortar location so I could try it on. In the event it didn't fit, I wouldn't have go thru the trouble of repacking and arranging return shipping and could order a size up or down right there and then.
I'm so glad that Cycle Gear is nearby in Cherry Hill. In the past month, I've been in 3 times and each time I've enjoyed excellent service and fair pricing. The staff is very helpful.
Lots of nice gear, very helpful store manager I think Mark. Helped my very big friend find the gear he needed that fit at a great price. Highly recommended.
This was my second time purchasing at the Cherry Hill store and my experience was like the first it was Excellent the staff there are very friendly and helpful whether it be on the phone or in the store a special thanks to Linda at the Cherry Hill store for all of the help
Marc was a great help! He was kind and assisted my son and I in finding what we needed. Highly recommend this store!