Reviews
I was their first customer. Made it clear that I didn’t have much money, but wanted an engagement ring for my partner. They couldn’t turn away their first customer, but also didn’t sell me something quality. Checked it out and these guys sold me a rock. Do not recommend.
Went to Brian at Dalia Diamonds with my mom so I could make an engagement ring using my grandmother's old diamond. We had two to choose from, and both were slightly damaged so we needed to have them recut and certified. Brian handled everything and walked us through every step of the process across two appointments in two days in person. He then kept us in the loop on progress via text while we waited for the diamonds to be recut and prepared for a ring. Once the diamonds were back, Brian made us the ring exactly as we'd discussed and it turned out amazing. While Brian is very busy, he is completely trustworthy and honest. My fiancée and I will absolutely be going back to him for wedding bands and any future purchases.
Brian got me the watch that I wanted and did it in record time and at an excellent price. His level of customer service is simply outstanding. I've purchased from him both in person at their shop and online. In both instances he was a total professional. I would trust him with any and all future watch and diamond purchases.
My favorite go-to jeweler in New York. Purchased handful of jewelries in the past while I was working. One of my favorite purchase was a ring and got broken. I contacted them on Instagram and she was so efficient in handling customer service. They fixed my ring pretty fast with no extra charge. I love my fixed ring and I am so glad I purchased them from reliable company. They are amazing! Absolutely the BEST!
My wife and I have had the best experience working with Brian. We have purchased three custom diamond rings from Dalia Diamonds, including my wife’s engagement ring, and all have exceeded our expectations. He is always quick to respond and works with us to give us exactly what we are looking for. Dalia Diamonds is the only jeweler I’ll ever visit again, because of both the great customer service and the quality of product and workmanship.
First of all, I was pleasantly surprised by a variety of jewelry selection on offer and staff's willingness to work with me in order to find an agreeable middle ground concerning the price. At the store, you can either select from finished jewelry pieces or choose a stone and setting separately, which is a great option if you are willing to design something truly bespoke. It is also worth mentioning the overall professionalism of the sales team, because throughout the entire visit I wasn't pressured into buying things I wasn't keen on or felt hurried into making the final selection. Overall, Dalia Diamonds Inc. combines: a quality jewelry selection, knowledgeable and professional staff with relaxed buying atmosphere. This combination of factors makes it a great jewelry buying destination in Diamond District.
Brian and his team at Dalia Diamonds are truly fantastic. Buying a diamond is a special experience and Brian knows that. Whether you're buying your first diamond or your 50th, Dalia Diamonds is where you should go. The diamond district can be overwhelming. In a sea of diamonds and storefronts, what sets each business apart is the person behind the business … the person who is going to sit with you, partner with you, and put together the perfect piece. Brian is that person. He will go above and beyond to help you find the perfect diamond. Brian is patient, resourceful, and above all, a true professional. Brian helped me design an engagement ring that is truly one of a kind. On a personal note, Brian is friendly, easy to communicate with, and extremely knowledgeable about the diamond industry. Brian’s reputation is second to none. He will go out of his way to find the perfect diamond. More importantly he was fair, transparent, and he truly understands the emotional side of this business. If only buying jewelry was always this easy. Brian and Dalia Diamonds will be our jeweler forever; we cannot recommend them enough.
Excellent customer service and top of the line quality jewelry! This is the only place I buy jewelry for my family!
Buying an engagement ring for my fiancé from Brian and Jeffrey was a true pleasure. Brian and Jeff took the time to educate me on diamonds, showed me various options, and made sure I was comfortable, happy, and confident how my diamond choice, Everything they sell is great stuff and these guys are great in the business. Thank you guys for making my magical moment happen.
Excellent quality of jewellery, great price, super service, very helpful and friendly staff. We bought our engagement ring there and we're very happy with the quality of the product. We will be back to buy more jewellery in the future. Thanks again for everything you have done for us.