Reviews
This place is amazing! Quick and thorough service, friendly staff, and I trust them completely with my car. Bashik is excellent— friendly, trustworthy, knowledgeable, and caring. I would recommend him and Tom’s Auto to anyone!
Really amazing service! I had been told by three other shops including the dealership that my AC was going to cost over $1,000 to replace because they couldn’t fix it. When I was finally ready to drop that kind of $$ to get it done, I came here and it was fixed for <$200! I was very impressed by the ability of the shop to diagnose the problem and fix the issue rather than just replacing my AC! Thank you so much for your help :
Easy 5 Stars. The service there is always extremely fast& friendly. That’s what prompted me to write this review! Basheek helped me and answered any questions we had, so thankful!
Unfortunately paid nearly $800 for ac to be repaired only to be told it’s compressor/condenser after trip #3. Not sure why that wasn’t checked up front - waste of money. I was a customer when Tom ran this business but will not be returning.
Called for ask if they could install ac in my car . Their answer was "this is a temporary job not in the hight of ac season, I'm not doing it and hung up on me" . I mean if installing an ac doesn't qualify for ac season I don't know what does. Very poor customer service. Very very rude and I'm not sure why . The whole conversation lasted 3 mins . I'm shocked how carless these people are. Take your business elsewhere.
Not good. Excessive charges Charge $30 more
I take our vehicles to the dealership for oil changes. Everytime I go, I get a list of things that "need" to be done. I take my list to Tom and JJ and they do only the neccessary work for a lot less than the quote from the dealership. Have been taking all of our vehicles to them for years without a problem. Can't say that for any place else.
I went there because I needed an altenator. I told him NAPA Auto Part has it for 85$.He said he'll take care of it. He NEVER called me to tell me he has his own ppl he go's to.what should of cost me 205$ Cost me 349.00$.
Awful customer service, they told us to leave after forcing us to pay extra inspection fees when they don't even explain why.
Great communication and customer service. Did good work and kept me informed as to the status of the work. Definitely recommend this shop.