Reviews
Dc Dental Spa was the most accommodating, communicative, and kind office I have ever visited. I got in touch with them last minute for a dental emergency and they worked with me to quickly resolve my issues. Erica went the extra mile to make sure I was well informed and comfortable with my dental plan. That is to say Dc Dental Spa is filled with amazingly kind people and you will not be disappointed by care you receive from this office!
My first dentist appointment experience at DC Dental Spa was unmatched. As soon as I walked up to the front desk , I was greeted by Erica who was cheerful and welcoming . As for Max , the individual who did my x rays prepped me before my cleaning with the Dr Rex. Max answered many of my questions regarding the most beneficial type of floss and waterpiks for my teeth. Lastly, Dr. Rex did an exceptional job with my teeth cleaning and informing me of the best ways to brush, floss, and use a waterpik for my teeth.
I haven't been to the office yet. I have an appointment scheduled and the negative review really causes concern. I have dental anxiety and know I could need a significant amount of work done. It's disconcerting to see when someone has been treated unfairly when they are trusting the office and doctor to take care of you. I have had negative experiences recently with dentists. To me it sounds like dishonesty with what was promised by the dentist regarding costs and the office regarding follow up with insurance.
DC Dental staff and doctors took great care of me during my appointment. I really appreciate their commitment to patient care as well as getting the job done to the highest standards. Thank you, guys.
Dr. Rex is amazing. His team is both professional, respectful, and kind. Would highly recommend to everyone looking for a dentist in the DC area.
Never had such an unprofessional experience at any doctor, dentist, optometrist, etc. I came in for a root canal and ended up getting the tooth cleaned out on the first visit, set up a payment plan that day with an $800 deposit, and penciled in my second visit to finish the root canal. Dr. Huang was not personable at all but he did the job fine - which is all I expect. On my second visit, Dori explained that there had been an error and they actually couldn’t do payment plans, even though we had set one up already signed and everything. Their prices are higher than other dentists in the area, and I could not afford the entire work and went home. Not a few days later, the area became reinfected and I ended up needing an additional cleaning that cost me over $500+ extra. I ended up paying for the entire thing - which again I really couldn’t afford and I explained that to them - just so my tooth could be saved and I could avoid the ongoing, excruciating pain. I would have fought them, as they were clearly in the wrong, but my pain was unbearable and I just needed the tooth fixed. If you are rich but don’t care about getting your money’s worth, then I guess this place might be for you. But for anyone else, go somewhere else where they will treat you like a human or at least justify their prices. I still have the payment plan documents in case they want to deny this.
I would like to thank Dr. Hoang and his personable staff for getting my wife out of pain. She has had a problem with a single tooth due to trauma that happen almost 15 years ago. We went to several different specialist with no relief. It took a few visits to treat the infection and finally get the crown. She has been complaining forever and now its finally resolved. Dr Hoang is as talented and knowledgeable as any specialist put into one guy. DC Dental Spa are out of network but will be happy to help file your insurance for you. Dental insurances often do not pay out much for dentistry, and we did not really see that much of a difference for a premium service. Also, if you're not one who loves dental appointments ask Dr. Hoang what he can do to make your visit a little easier. At this point I couldn't take my family anywhere else. Thank you DC Dental Spa!!!!!
I was traveling to DC for work and part of a tooth broke off. DC Dental Spa was able to get me in same day. They were so nice and accommodating. Dr. Hoang laid out all of the options for me and made a recommendation. Then they explained what my insurance covered and what I would owe before they did the work, which I appreciated. I walked away with my tooth fixed until I could get home and have my dentist put on a crown. Great experience!
Best dental experience of my life. I'm an extremely nervous patient & totally need sedation. Dr. Hoang was beyond kind & understanding of my phobia, providing reassurance as well as entirely comfortable experiences for my extensive dental procedures. The entire staff is warm & caring - made follow up phone calls to check on me. And of course, all my new dental work is beautiful & comfortable. I am a patient for life! Dr. Hoang is THE BEST...
Don't know if this office has changed much from when I visited some time ago. This office never billed my insurance company for services. They claimed they gave me discounted pricing. Nonetheless, I'm paying for insurance so I want to get the benefits. In some cases depending on the type of treatment, the insurance would reimburse, but if the insurance company is never billed, then you can't get reimbursed!! This is a terrible way to treat your patients. I consider this dishonest!! Or Dr. Hoang has decided to take the easy way out for himself and doesn't put the interest of his patients first. Good luck with this office, I would only suggest making sure your insurance is being billed and you are not being told..." This is a discounted price and its better than your insurance!!!" Lazy or greedy????