Dean's Car Care

20 years in Portland and now I only trust Dean's. When other shops try to rack up the bill with unnecessary expensive repairs, Dean's will ask you your budget and try to work with you. Their website is adorable and funny, so is the guy who works the front desk just don't park in front of the garage doors. I will no longer buy a car that Dean cannot fix. They are affordable, reasonable and quick.

I brought my friend's car in to receive a diagnosis if it was worth getting it running and repaired. My friend was having trouble finding a shop that would even LOOK at her 1996 Saturn Coupe. But Dean's Car Care did, and were able to get her the car street worthy again for a very reasonable price. They communicate well and can work within a budget if you have one. I'll take my car there in the future.Services: Auto emissions testing

Highly recommended for JDM vehicles. They aren't the cheapest but they are Honest, competent, and fast! I brought in a Toyota Soarer with a Crank/No-start. Dean's got it diagnosed and fixed in 48 hours. A different shop in town spent 4 hours diagnosing and gave up.Service: Electrical system service & repair

I had a perfect experience at Dean's -- fast, professional, reasonably priced. Couldn't have been better. A neighbor recommended Dean's and they are now the people I'll call first.Service: Brake service & repair

Great people to work with! I brought them a swamp monster that didn't run and had pieces flaking off of it and they sent me home with a vehicle that now starts reliably. Still working on getting it to a point that is drivable but I will definitely continue to use them in the future. Very easy to work with. Great peeps and amazing puppets!

TLDR: They recommended unnecessary, expensive work. I took my Toyota Hiace to Dean's as a first-time customer due to rough idle at start. They correctly diagnosed and replaced the glow plugs at a reasonable cost. While they had it, I asked them to look into a clunking noise in the front suspension. They reached out via text and let me know that they checked it out and everything was nice and tight. The next day when I picked up the van, they told me their "best tech" had it up on the lift and had determined there was play in the upper/lower ball joints, and that they wouldn't recommend that I drive it long distances. I went ahead and ordered parts, some from Japan, and while waiting for them to arrive I heard of another shop much closer to me that works on these vans, and they quoted me a similar price to replace the ball joints, so I booked with them instead. When I dropped off the van at the other shop, I reiterated the story about the clunking sound. The tech, who worked for Toyota in the 90s, took it for a test drive and then put it on the lift for a shakedown test of the suspension. He found no play in the ball joints. I picked up the van, paying only for diagnosis, when he could have easily lied and taken me for $600+ in labor. His take on the clunk was lower control arm bushings and didn't think a repair was warranted at this time. I'm very disappointed with Dean's for recommending unnecessary work and will not be returning or recommending them.

although they were unable to fix the check engine light issue, they were honest and friendly on the customer service and communication side. I would go back again for sure.

Dean's is our new go-to for service and general questions about our diesel van. Eric at the desk is incredibly helpful and friendly every time we stop in, call, or text. Already recommended Dean's to multiple friends. They do great work at reasonable prices. Two thumbs way up!