Reviews
We recently entrusted Deck-Guru with the restoration of our aging, sizable deck—a structure that had weathered 25 years of use. Our decision to engage Deck-Guru turned out to be a good one. Their commitment to customer satisfaction truly stood out. They went above and beyond, ensuring that every detail met our expectations. The result? A deck that is virtually indistinguishable from a brand-new one. Their craftsmanship and attention to detail are commendable. Lastly, at the finish of work each day, they picked up their tools, and any debris remaining on the ground. We wholeheartedly recommend Deck-Guru to anyone seeking deck restoration expertise. They transformed our outdoor space into something beautiful and functional once again.
We did a 1,400 sqft deck resurfacing timbertech, rebuilt two trellises, added post/step-lights, and did a pergola extension for a hot tub over the winter of 2023. It was a big job, so we got quotes from 5 contractors. Deck Guru was competitive on pricing and in-line with our other best quote, however we ended up choosing them because of the owner Alex personally coming out after the initial quote, expressing interest in winning the job, and committing to get the project done before the new year. We couldn’t be happier with the results. The build team worked incredibly hard, and went out of their way to make sure the final product met our expectations. They even replaced some rotten siding that was discovered after tearing down the original deck, within budget. Outside of some minor finishings the job was done before Christmas.
Deck Guru's installation team was awesome, with great attention to detail on the Deck Project. Deck Guru was the lowest bidder of three quotes received. And best of all, they were the lowest bid.
We researched several deck companies, and we ultimately hired Deck Guru over their competitors because from the start they showed superior customer service and professionalism. From the beginning we knew that we wanted to replace our old deck with a new deck, but we were unsure about the type of materials we wanted to use. We reached out to Yegor and asked if we could have a look at what their work with composite low maintenance material looked like by visiting one of their builds, and he made it happen. We were sold by the quality of workmanship. Tanner and Max were the deck builders who built our new beautiful deck. They were the definition of professional. They arrived on a set schedule, they communicated their plans for the day, and they answered all of our questions. Sia and Yegor were also excellent at communicating the build process, they made it clear that our satisfaction was paramount. Repeat business is the most trustworthy example of confidence and satisfaction. We were so happy with the result of our new deck that we have decided to rebuild our fence with them. So, we can honestly say that we highly recommend Deck Guru to friends and neighbors. Great experience using a contractor !
We had been putting off a small deck project for years and finally decided to fix it this year. We found Deck Guru through a local flyer. The website was easy to use, allowing us to describe our deck and include photos. The website facilitated the appointment time, when there was a scheduling glitch they contact us right away and set up a new appointment time that fit our schedule. The estimators came out and provided us a range of estimates that fit what we were looking for composite/Trex in a moderate price range was our goal. Our estimated start date was a ways out but they indicated as it was a small job, they may be able to fit us in earlier. We were happily surprised when they were able to start the job almost a month earlier! They were courteous, professional, finished in a timely manner. We would definitely recommend deck guru to neighbors and friends!
Deck Guru demonstrated a sincere commitment to excellence from my first meeting with Yegor to completion. Their work far exceeded my expectations in both the final product and the entire process. My deck could have been a winner in a “Makeover” competition when it was completed! I absolutely love the new deck and beautiful railings. Remodeling the upper patio deck, staircase, and a lower deck seemed daunting. My old decks had mismatched materials and were weathered and peeling, and the deck railings were rotted. Some companies encouraged me to tear the old decks down and start from scratch. Deck Guru let me know from the get-go that my project was a great case for “refacing”, with the hope that the underlying structure would be in good shape after stripping off the top layer. Yegor listened to what I hoped my deck could look like and explained what Deck Guru’s team could do. He took extensive measurements of all widths and heights and angles unlike others who estimated quickly. He showed me options for products and colors which he brought on site unlike others who said to look online or visit a showroom. The detailed bid included very specific numbers for materials as well as disclosures about additional costs that might be incurred if any rotten wood was discovered underneath during construction. There were some support boards which needed replacing, triggering a change order for additional materials and time, which I felt prepared for because of the disclosure in the bid. The demo of the top layer involved painstakingly ripping off the old impervious surface, done completely by hand. I was impressed at how thorough their cleanup was each day. Then the team attached a huge tarp to cover the exposed upper deck supports to protect them from January rains and to allow them to fully dry. The lower deck was complicated with tricky angles and corners. Levcleverly arranged the border pieces to compensate for the original deck’s strange shape. I was amazed at how creative Levi was and how perfectly he measured and cut each Trex board to fit. He also came up with brilliant solutions to widen the staircase while retaining the bones of the original structure. Each element turned out beautifully, as if it had been designed for a new install rather than a reface. Not only was their work fabulous, but Levi and Rhianna were terrific to have around. Extremely kind and thoughtful toward my large family with four generations in the home even being respectful of my grandbaby’s nap times!. As the project neared completion, owner Alex and craftsman Levi took great care to put final touches on areas where the old railing had been. They clearly cared a lot about attention to detail and even waterproofed a few small exposed areas. I highly recommend Deck Guru. Beyond professional. Extremely talented. And fantastic results.
Wow! We didn't realize how much more functional space we would gain with our deck replacement until the project was finished. I'm sure it will be a great feature when we go to sell our home. Last night we went out and danced on it as the sun was setting. It was a very romantic experience! Deck Guru did a superb job with regard to quality and service. They were competitive in price, and they offered expert advice that was greatly appreciated. They did not waste our time. We spent 10 minutes going over what we wanted with the estimator, then another 10 minutes going over the estimate after a 10-minute wait. After that, the proposal, contract agreement, and payments were done through DocuSign online. DeckGuru specializes in deck construction, and they don't provide financial services. Make sure you have a rough idea of the cost per square foot before you reach out.