Reviews
This place has been the best dentist I've taken my mother too! They answered all the questions she needed for her treatment plan and even helped call around to find a periodontist that takes her insurance. When her tooth was removed they went above and beyond to make her comfortable. We'll be coming back for the rest of her treatments.
Love this low-key, client centered dental practice. I’m an extremely anxious patient and they were so calming and gentle. While I’m not looking forward to getting the work done, I do feel like I am In competent and caring hands. They explained all of my options and didn’t shame or scold me. Best thing is that I see the same friendly faces each time!
I had a great experience last week as my Dentist Kerina and the hygienist were extra empathetic due to my anxiety prior to my appointment. They were patient and kind while explaining any detail that we encountered during my dental visit. I genuinely appreciated their support and understanding.
Dr Cassio Castro is very professional and he is helping me now I go to him for my regular check-ups/cleaning with Invisalign treatment. I and very happy coming to this clinic since the staff and the dentist are nice and make me feel comfortable getting my treatment.
Wow this is the best dentist I’ve been to in my whole life! Dr. krina was so amazing along with the whole staff of relieving my anxiety with the procedure i needed for tooth extraction! She even kept up with me after her work hours to make sure i was okay and answer any questions i had. Very thankful i chose to go to Broadway family dentistry!
This place is a gem! While the office itself is nothing fancy, the staff are superb. I hadn’t been to the dentist in awhile, and was nervous about my visit. I received kind, compassionate care, and everyone I interacted with was phenomenal. Customer services is important it can impact healthcare outcomes, and everyone at this office seems to take that seriously.
Amanda and Krina were very nice and professional. I was a little nervous to go with it being my first time, but once things got started, I was a lot more comfortable. I have a scheduled cleaning later in the month that I have to come back for and I have no anticipation about going back. They gave me an the knowledge I needed to take care of my teeth and they explained everything pretty well.
i would give 0 stars if i could. They changed my appointment twice to the point where I couldn’t get my emergency wisdom teeth removal done because I was leaving town which they knew and i stressed repeatedly . they did not try to contact my insurance and get the information required for me to get a quote on my actual procedure and expected us to pay out of pocket when our insurance would cover most of it. After wasting my time for two weeks when i could’ve had an appointment to remove my wisdom teeth somewhere else, now I have to go back to College in Florida where I have no family to take care of me during recovery from surgery. Disappointed. Don’t come here.
I met Tyson who works for Broadway Family Dental, he was super nice and personable. He set me up with my first new patient appointment. I was super hesitant about this since I hadn't seen a dentist in way longer then I care to admit. My teeth are very sensitive and I didn't want to hear the bad new that Ive been neglecting my teeth for way too long! David the assistant explained everything and made me feel comfortable for my first time in a dentist office in some time. I saw Dr. Herring who took excellent care of me, was very gentle, listened to my concerns and acknowledged my sensitive teeth. I wasn't pressured into doing any procedure i wasn't comfortable with. I did ask for an extra sealant to help with the sensitivity and they gladly set me up with that as well as tooth paste like i had received at another office before. I left in a timely manner and knowing what i needed to do in the future for my dental health. Will definitely be going back!
I called a bunch of dental offices because there's a problem with my member ID I do not have it even though I worked at the company I worked for for a year they said they would send me one but in the meantime they gave me the information so I could still get treatment but even though I called a bunch of dental offices and asked specifically if there was a problem with me having no member ID and Broadway family dentistry said no but when I came in they said that is literally the only thing I require. Suffice it to say a bunch of liars. Also horribly dirty space broken doors