Reviews
I bought a wool coat from second hand store for good causes: recycling & raising funds for the needy. I brought it over to Dependable cleaner in Watertown & I was charged exra because of leather around the buttonholes. Not too happy with the stains on my wool coat not coming off after two visits and waiting for 1 month. Also the dry cleaning price I pre-paid for is 2 to 3 times higher than the regular dry cleaning charge. I'd like get a refund for the extra charge I prepaid.Services: Dry cleaning
Dry cleaning was good. Had some buttons tightened on a coat. They did it, but put the threads through my pockets, making them less usable. Not the worst problem. I'd still go back.Services: Dry cleaning
Dropped a dress to be dry cleaned. The lady at the front desk said the dress would be ready the next day and quoted the price at $30. The dress wasn't ready until after 5 days and they charged me $60! Totally NOT dependable cleaners.. my first and last time!
Dropped off 6 shirts to be dry cleaned. Asked for unit cost and it was around 4.26 dollars. Found it to be a little pricey but ok . When picking up shirts total was 48 dollars, asked why and 2 of the shirts were washed and pressed instead of dry cleaned. Over 10 dollars each… I could have done that in my own home for a lot less and would hope that before that is done the customer would be informed and either approve or not of the service. I went in for dry clean and not wash and press. There are similar business around, call and find out for yourself what suits you best. This one in particular deceiving and will never go back.Service: Dry cleaning
It's pretty big inside too so you don't have that claustrophobic feeling with everyone on top of you doing their laundry like you get in some smaller laundromats. The girl that works the desk in the daytime is really nice too.
I am not sure how to love a dry cleaners, yet here I am. Every interaction is positive. If you need clothes repaired not patched, they do a killer job.
I had a white winter coat with some stains dry cleaned and I got it back looking like new! Very friendly staff as well at the location on Galen stService: Dry cleaning
My wife and I have used Dependable Cleaners on numerous occasions for clothing, coats, and household items quilts, etc. as the name states, they are “Dependable!!” Everything is always done right, and the people who take care of you are always helpful, cheerful and friendly. As a note-we go to the Galen St. location. They’re great!!!
The service has been fantastic at Dependable Cleaners. Delivery and pick-up with text reminders are perfect.Services: Delivery
Haven't been to this business for a long time, but the associate who took my order & checked me out when I picked it up was very kind, polite & professional. He even helped find a coupon for me so that I could save some money. The tailor/seamstress that repaired my jacket before it was cleaned was also very polite & professional. I would recommend this business to anyone.Service: Alterations