Reviews
Dial One did a good job installing a new roof about 5 years ago. They were quick to respond when the old roof on my new home started leaking. But I've needed them to do a small repair for almost a year. They keep saying they don't have my color shingles. Really? I've been a home owner for almost 30 years and have never before had an experience like this. I'm giving up on them. Maybe a small job just isn't worth their timeService: Roof installation
We will recommend Dial One Roofing to our family & closest friends. Great quality & customer service! Wade & Debbie are friendly & very professional. Our roof is beautiful & looks better than we imagined. Our job was a particularly difficult due to circumstances. We bought the home & it was required to have a new roof completed prior to closing. This made for a lot of stress, to say the least. Wade’s crew & lead foreman Pedro were terrific! Great clean up every night; couldn’t even tell they were there that day. Do yourself a favor and hire Dial One Roofing!
Our relationship with Dial One Roofing has only just started, but Wade's recent visit, some essential band-aid repairs, and most importantly a detailed consultation on what needs to be done in the medium and long term future to keep our roof in good repair has been very gratifying. I am delighted to have discovered such a knowledgeable and experienced roofing expert and feel confident that Dial One will look after our roof well.
Our experience with Dial One Roofing has been outstanding. Wade is an exceptionally skilled and highly competent roofing professional. He has a high level of integrity which is instantly apparent. He and his staff are punctual, professional and courteous. We are very pleased with the overall level of service we have received from Dial One Roofing and would highly recommend their services for any roofing needs.
Wade at Dial One Roofing was fantastic! Not only did he respond quickly to my initial call, he came out the same day and did a full evaluation of my roof. He quickly found the source of the water damage, and assured me that it could be fixed by replacing about 1/3 of the roof -- he said the undamaged portion of the roof still had a lot of life left in it. This was great news to me since most of the other contractors I spoke to wanted to replace the whole roof. All my interactions with Wade were efficient, timely, and courteous -- it was a pleasure doing business with him. I would highly recommend Dial One for any of your roofing needs.
Wade and Debbie Henkelman of Dial One Roofing run a 5 + Star Roofing Company! Wade gave us a very informative bid complete with a video explaining what we needed concerning our roof. We decided to go with their company and are very impressed with the outcome. Debbie kept us informed throughout the entire process with daily updates and e-mails, which was very reassuring. She was also able to help us with finding a reliable painting contractor which made our lives easier. Wade has a very competent and knowledgeable staff who were respectful of our property and friendly onsite. He showed up regularly to check up on progress and to do a final inspection. The roof itself turned out beautifully if you can say that about a roof..ha and it comes with a 50 year warranty. We are so pleased and would highly recommend Dial One Roofing of Oregon for either repairs or a new roof. Jennifer and Eric A.
We had such a good experience with Dial One Roofing that I have already recommended them to friends. When Wade came to our home to examine the work needed and to give an estimate, we immediately sensed that he could be trusted. He began by telling us what we did not need to have reworked! As the work progressed, we became increasingly pleased that we selected Dial One. They approached the job with an attitude of service and made every effort to keep our property as clean as possible during what would otherwise be a messy job. They maintain communication with us, and exude quality not only in their workmanship but in their customer relationships.
Dial One goes above and beyond to provide great service and make sure the customer is satisfied. I had a solar fan motor go out on my roof a year after they did the work and they came back and did the labor to replace the motor at no charge. They didn't have to do that. They could have just washed their hands of it, but they didn't. Great communication and always working to make the customer happy. Thanks so much Debbie and Wade!
Dial One Roofing is like a long term relationship. Wade & team do not disappear after the job is done. They check in periodically to see how our roof is doing. I even received a call during a big wind/snow storm to see if if everything was ok - 8 months after my roof was replaced. Big customer service. Attention to detail. High quality work. I interviewed 5 roofing companies. The Dial One Roofing bid was about in the middle. We chose them because they felt very knowledgeable and we felt we were not being sold more than needed to get a safe and sound roof replacement. This has been a choice we could not be happier with. Our family highly recommends Dial One Roofing.
Wade, Debbie and the Dial One Roofing crew provide exceptional service and a high quality of workmanship, and I highly recommend them to everyone. They are professional, get the job done when they say they will and check back to ensure that you're completely satisfied. If something can wait a few years they tell you!!! No hidden costs or surprises and they really care that the job is done right. I'd give them more stars if I could. Thanks Dial One!