Reviews
Excellent overall experience! I walked in to inquire about getting new tires for my van and ended up getting the work done on the spot and completed within an hour. Caleb and Morgan did a great job helping me while answering all my questions. I'll def be returning for all my tire needs!
Great experience, called the morning of to get an appointment and was told they didn’t have the tires in stock but would have them in the afternoon. Tires showed up at 2pm and Caleb who is fantastic gave me a courtesy call letting me know they arrived and we were still good for 4pm. I got to my appointment at 3:55 and was out the door by 4:45. Very personable staff, clean facility and great prices. Discount Tire has my business from here on out!
These folks are the best! I drive a little bit longer to Poe Ave - and I’m never mad about it. Aaron and his team are great to work with, knowledgeable and honest.
What a great experience! A simple rotate an balance turned into phenominal service experience. Tyler and Aaron genuinely put my safety above making money. Been a customer for over 10 years and will be forever now
If you're looking to replace your tires, or need tire repair these are the people you must see. They are honest and very knowledgeable. Aaron manager is a master at what he does. They have a massive inventory of tires. You won't find that at Costco, Walmart, or Sam's club. They even price match. I was able to buy Michelin tires for Costco prices. The buying process was seamless. There's a big difference between Discount Tire and all the other tire places. I tried to make an appointment to have my tires installed through Costco, but they never answered the phone. They never answer the phone. I kept leaving messages. Costco never called me back. Try dealing with Walmart or Sam's club. It's the same outcome everywhere you go. Discount Tire answers their phone. Every time I had a question or concern, they were readily available. I scheduled my appointment when it was convenient for my schedule. Most of the time, you have to take whatever appointment is available. My appointment was at ten. Any time you get your car serviced, there's going to be a wait. It's inevitable. Discount Tire got to work on my vehicle at ten and finished by 10:35 am. I was shocked. They are super fast. And professional. Costco cannot compare. No retail store can compare. Discount Tire earned my business for life.
Usually get reasonable service, not speedy, but ok. This time, however, had a call from DT that requested tires were in, I asked when to come in. DT rep asked when I could make it, I told them 10. Was in at 9:45. Car did not get in to service bay until almost noon. Not sure why they wanted me there that early if unable to accommodate. 3 hrs for a set of tires seems beyond reason.
They had the tires i needed in stock and got me in christmas eve. So grateful. Very nice and helpful employees. Will definitely return
My car was taken to the bay 30 minutes after the appointment time. Other than that I have no complaints and am happy overall.
Buyer beware! I purchased 4 tires and 4 rims from this place $2,100. I also purchased the warranty for all 4 tires. Well, one of the tires that was put on my truck had a confirmed manufacturers defect. They replaced the defective tire but charged me an additional $45 to put the warranty on the replacement tire. You tell me……if I was sold a defective tire to begin with, why was I charged at all? Think about it…… this means I paid for 5 tire warranties but only have 4 tires. I’m livid. They lost my business
Needed to have all 4 tires replaced and they took me in as a walk-in and were very reasonable with their price and actually finished almost 2 hours before the time I had been quoted at drop-off. Each person I dealt with was very nice and helpful !!