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Reviews, get directions and contact details for DMV

DMV
Address: 850 Widgeon Rs , Norfolk 23513, VA, US
Phone: (804) 497-7100
State: VA
City: Norfolk
Zip Code: 23513


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Reviews
6/11/24 Everything went smooth and customer service was great! The ladies were professional and polite. Even the security guard was awesome! Thank you!
For out of state driver’s license change. 45 minutes on Friday, at 12:30pm. From walking in to out. I did my application on line and submitted my information for what documents I am bring in. I had everything ready based on the online request. Their online site is not very user friendly. Staff friendly and efficient. First, a line is for getting a number, then you wait for the actual window to open and serve you. They mail the DL in about a week. I was there in the morning at 10:30, they were having computer problems. At 11:00 they closed for lunch and reopened the lines due to a state wide computer problem.
Don't go here for a road skills test. Clerk was rude and unclear with instructions and grasped at anything she could to disqualify my car, and then failed me claiming I did not stop well enough at a stop sign. She also tried to coerce me into signing up as an organ donor without my consent. I only gave two stars for the fact that I was helped relatively quickly for the dmv, and some other staff were considerate.
Wow, really nice staff. I was in and out in ten minutes. Yes, DMV and they were moving people pretty fast. Definitely a better experience than all the others. FYI, don't let your license expire. Thank me later
Very well organized. Make an appointment, fill out the right online forms and bring them with you. We were in and out in 35 minutes total. Out of State getting driver's licenses. Can't beat that. Thanks to the great team there, very patient and helpful service.
everyone is super sweet except the white lady with orange hair she is entitled and didn’t even bother to read my papers i had all my documents i needed but she was probably going through menopause so it’s whatever
The DMV services have improved a lot. I visited three different times this month and every time the work is done in less than 30 minutes. We need not wait for the slot, just walk in and they are very quick now. Most preferable walk in days are Monday and Thursday.
Never received my permit in the mail and I called and was on hold for at least 30 mins and the was told I’d have to pay for a new one even though I never received my first one then put me on hold for anther 20 mins again to get transferred to someone I could pay to get it mailed again. Lucky the lady was nice and didn’t have to pay anything
So long as you have an appointment or you're an early Walk-in with your required documents you can usually get in and out pretty quickly in this location and they staff while not overly friend they are professional I have not had a bad experience here but I have been here twice now once to transfer my DL here and also to title transfer and vehicle registration both were quick in and out in 20min or less experiences!
Actually, the majority of them are racist, especially the people who take the driving test just by seeing your face, they already judge you to have terrible service. They don't understand that they are not the owners, they are being paid to help people with their procedures.
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