Reviews
Go with any other custom cabinet makers. From our experience remodeling our kitchen, utility room, and bathrooms, Domestic Kitchens attracts you with competitive pricing and a nice showroom, but delivers a disappointing product characterized by poor craftsmanship and numerous imperfections that cannot be fixed with "touch up" visits from the installers. These very apparent and numerous imperfections include the following: scratches and dents on the painted over wood; squeaky doors and drawers; cabinet doors that don't shut evenly because their wood is warped; misalignment of doors and drawers relative to surrounding cabinetry; crown molding that has begun to separate from the ceiling; dents along cabinet edges; insufficient sanding and inconsistent shaping of more ornate or complex areas of our chosen cabinetry design. I can go on and on. It felt like they banged out our design without regard for the finished product.
Friends of ours redid their kitchen with a different compan; one that did not do everything housed in the same facility, and their kitchen came out flawless. One of our workers renovating our home has since built us better custom shelves and cabinetry than what we received from Domestic Kitchen. An artist friend ours who works extensively with wood was surprised by the overall unevenness in quality and glaring flaws.
From what was delivered and installed, there just seems to be a general lack of care for attention to detail and the accumulation imperfections during the crafting process at Domestic Kitchens.
Also design elements we asked for were missing from the finished product, like foot pocket space underneath our island.
1
7 years ago (06-03-2018)
The team at Domestic Kitchens is TOP NOTCH. We just completed a major bathroom remodeling project with them. They are unsurpassed not only in the quality of their beautiful cabinetry, but also in their total coordination of design, plumbing, counters and sinks, and installation. They are the best around. Surprisingly, they were also highly price competitive with the frequently cited White's and other outlets, who simply sell you the hardware and leave you on your own with the rest. The team at Domestic never let us down once and their sub contractors were great.
5
8 years ago (11-05-2017)
I am a builder who has done over 20 projects with Domestic of the past 40 years (last job was 3 yrs ago). first of all i have noted that so many reviews of small businesses are negative because its so easy to complain from behind a screen..but the happy customers rarely comment because everything is all "ok" and little need..with that said i have to set the record straight.
not only have i done business with Pat, Frank, Nina, etc directly; so have my clients dealt deeply with them. to do a custom kitchen its a deeply personal and time consuming affair with a range of personalities and chemistry from both sides. in all these 4 decades not one time has an issue or bump not been solved to everyone"s satisfaction. these people build cabinets from scratch and install their work with those same people so fit, finish issues etc are solved extremely fast. a custom product (i know this due to building entire homes) inherently will have variances that do not show up until after the installation...so the mark of the best people is how they respond to things..Domestic in my book is the best in that regard. in any case most of the time fixing , etc are not even necessary but when it is they do great. they come to the job daily until its finished since they have multiple crews unlike many other cabinet shops who have only one set of guys who have to hops scotch among jobs. the worst thing you could even say about this company is that they can be a little late (real good now thanks to better organization and tech) on delivery but again that's in part to the demand and backlog thanks to being in business so long doing great work.i can go on but if anyone has any questions i am happy to do my best to answer as i go back to near their beginning.
5
9 years ago (21-07-2016)
Great people when you meet with them first. Very attentive, polite... You make the deal with them and that is it!! Lots of eye rolling from Nina and bad attitude, the staff that installed the kitchen very disrespectful. You dare to change your mind about something and you will feel as if You should be grateful for working with them.
While my kitchen turned to look nice from the visitor eye, for us is BAD!! Lots of gaps, scraches and mismatches.
1
9 years ago (25-05-2016)
I think that the only reason these folks are still in business is because the contractors like their competitive prices. Nina never returns calls and the owner (I believe the son runs it now) makes promises he does not keep. Very disappointing because they are capable of very good work but there is ZERO service.
1
11 years ago (27-10-2014)