Reviews
I came here to buy my cat some treats before his passing. He has a newly diagnosed brain tumor and can’t walk or see, so I wanted him to have all the good things before he goes over the Rainbow Bridge. The employees at Unleashed were so kind to me during my two visits, giving me a discount, a sample of some wet food, and free duck hearts, which my boy heartily attacked. He won’t eat his dry food and isn’t drinking much water, so being able to provide him with those yummy treats and have him enjoy them while he can means the world to me. The people who work here aren’t just employees...they’re true animal lovers.
Very helpful staff always willing to answer questions and give treats to my dog when we come in! We were having an issue and I was looking for some natural remedy pain relievers and they were able to give us samples. They wrote out everything and were super helpful and kind. The pieces are a bit high but the service and the availability of a wide range of products make it worth while. Thank you!
I had a wonderful experience coming here! I give my dog the best and love to spoil him. Claudia helped me find all the things I needed and more. She was very helpful and I loved how welcoming she made me feel! Definitely will be back again and I can’t wait to give my dog his new treats!
We went here around noon today to give our sweet girl a wash at the self serve dog wash. The station was very clean and well stocked and made washing her so easy. Afterwards my partner talked to the staff a bit about our dog and a few concerns we had about her skin and coat and the two workers there were so friendly and knowledgeable. The whole experience was just great.
Our first time in the store and the staff was very friendly and excited to meet my pup. She's very nervous and shy, and they gave her the space she needed while helping us get a harness fit. When she picked out a jerky treat, they offered to cut it into pieces for us which was nice! We will be back for sure.
The best dog toy, food and supply store that always has everything you need! Good products, excellent and friendly staff, exceptional customer service! My store!
These guys know their stuff! Called up here the other night because I ran out of dog food for my Goldendoodle. Gentleman gave me a little educational info over the phone about their dog foods and why they don’t carry some others I’ve used in the past. Ran down to meet him before they closed and ended up getting a small bag of one of their most popular brands. Was a bit nervous because Cooper has been eating the same food for almost 6 months but he was out at the moment and I didn’t have much of a choice. He didn’t take to well to it, so I went back last night to see what they could do for me. They told me they have a return policy where you can swap it out in the store for anything else and they will donate the remaining food left behind. Great experience and got a new dog food that my pup loves and is even healthier for him
I highly recommend this store! They have a nice selection and their customer service is above and beyond! I visited Raleigh on a work trip and stopped in this store to purchase a leash and harness combo which ended up being too small for my dog. I called and Sophie happily agreed to exchange my harness for a larger size. Not only did they cover the difference in cost for the larger harness, they sent along a handwritten note and some treats for my dog, Sterling. I will definitely be returning to Unleashed next time I am in Raleigh! Thank you!
Not a big store but well-stocked. Friendly, helpful staff is a big plus. Nice selection of natural dog treats.
They provide a wonderful service and I will be there in about 30 minutes to get the kids to go to the store and get a drink and chill and see if they can get it done before we go to the store and get a drink and chill and see what we have for the kids and get some rest if I have a chance but it's gonna happen again so that's what they have for the kids and I need to go to the store and get them tomorrow but we are on a trip but I guess we're not going anywhere around or so but they will eventuallym