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Reviews, get directions and contact details for Duke City Auto Repair and Glass

Duke City Auto Repair and Glass
"Duke City is a small shop that is dedicated to customer service. We are a quality shop, working on every make and model of vehicle. We accept and work together with ALL insurance companies and Patti will do all the leg work for you, making it a painless experience.No job is out of our league. Call us today at 505-916-1536"
Address: 123 Tennessee St NE , Albuquerque 87108, NM, US
Phone: (505) 341-9151
State: NM
City: Albuquerque
Zip Code: 87108


opening hours

Monday: 08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00
Saturday: 09:00-13:00


related searches: Auto glass repair near me, Best auto repair near me, Windshield repair near me, Collision Center NM, Lloyd's Body Shop, Lloyd's Collision
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Reviews
We would highly recommend this body shop to anyone. From start to finish they were professional and knowledgeable, and so incredibly nice. We dropped off my daughters car when they were ready to work on it, and they only took a week to complete. Her car looks amazing and like new condition. Auddi is so sweet and gave us updates throughout the week she even FaceTimed us so we could see the updates. Honestly, Auddi is the reason we ended choosing Duke City to do my daughters car, and they did not disappoint. We highly recommend Duke City they’re professional, knowledgeable, and have incredible customer service. Thank you all for your beautiful work you did on our daughters car.
Duke city has been our go to for years on any type of auto body needs! There’s a reason we stay committed to them and it’s because they do quality work and truly care about their customers. If we happen to need something in the future, they’ll be the first ones we go to and if our friends or family need something done, we’ll tell them to come here! To new a few things they’ve done, we’ve had a rear end car accident and they repaired the car beautifully, they’ve painted some rims black and saved us thousands vs buying the new black rims, another small rear end incident that they buffed out and you can’t even tell anything happened now! Thank you Bernie and Patty Services: Tires
Wish I could give them 10 stars! Duke City Auto Body is very kind, helpful, professional, and skilled. They not only repaired the exterior damage that I brought my car in for but also detailed the interior—all in the timespan they estimated. And then when someone dinged my car a week later, they helped touch-up the scratch. Thank you, thank you!!
My wife had been in an accident and busted up the front bumper and headlight pretty bad, but these guys took it in, and in short order fixed it right up, like new, and they also took the fog off the headlights. A wonderful customer service experience, excellent craftsmanship, and the hood actually closed back nice and snug. We highly recommend this shop and believe their honesty and price are some of the best I'd every seen. Great workers too.Service: Body & Trim
Duke City Auto Body is an extremely fast and reliable body shop. I have used them on several occasions and they are always extremely professional and always produce high quality work! 10/10 in my book. Definitely plan on using them again in the future!Services: Body & Trim
Highly recommend! Call and ask for Auddie! My experience from the first phone call to getting a copy of the invoice was absolutely outstanding! Auddie, went above and beyond what any corporate company would do. She was personable, honest, and fair. I will always recommend Duke City Auto Body and Collision!Service: Body & Trim
My Kia couldn't have been in better hands. Duke City Auto Body was so great they allowed me to free up space in my garage for almost 5 months car taken to shop Nov. 19, 2021- car finished? April 8, 2022. The first time I was called that my car was ready was March 15. This ended up being a courtesy call so my husband, and I could go down and point out all the repairs that had not been done. Since we were there, I asked if I could meet the owner, only to be told by the receptionist Auddi that she did not know who the owner was. Oh well, it must have slipped her mind. After all, I can only assume it is hard to keep track of all the excuses I had heard up to this point. Fortunately, Patti Garcia part-owner was found, and when we did speak she seemed to want to uphold their 4.6 rating. LOL 4.6 rating, I would believe this if it was on a 10 point scale. Needless to say we were beginning to feel like family, invited down once more on March 22 with our adjuster this time. Wow, this shop is incredible. Some repairs that were not done on March 15 were fixed in just enough time for the owners to see. Unfortunately, the receptionist was out on March 22, too bad I could have introduced her to the owners. I was hopeful that the third time around all the repairs would be fixed. Also, someone should alert the authorities, because Patti Garcia has once again gone missing. After texting with Patti on March 21, Patti has yet to respond to a text sent to her on March 29. Finally, I received a call on April 8 that my car was ready. My husband, and I had already decided we would take the car regardless of the fact that there could still be work that was not done properly. Of course we found things to not be repaired correctly. Now I understand why they advertise a lifetime warranty. Well my car in now back in my garage, but not in the condition we were led to believe advertised on Duke City's Website. "We have a dedicated standard to absolute quality and make sure that each and every vehicle, no matter what size or condition, leaves our facility in its original, pre-collision capacity". If you don't look too closely, you can barely notice that the finish used on the damaged rims does not match the original powder coated black rims. Who needs to rotate their tires anyway! So if you don't need your car, and don't care about it being repaired correctly in a timely manner, then Duke City Auto Body is your place. #supportlocalbusinesses
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