Reviews
I had a sash that needed glass replaced. They did in two days for a very reasonable price. Fantastic staff!
We buy a few windows there. The last time i was there someone had way to much perfume on. I felt like i could taste it when i left. Tone it down a bit
I DO NOT recommend using Duke Vinyl Windows. Currently building a new home and we were planning to use Duke Vinyl for all of our windows. We were required to pay a fee of $175 and deliver architect plans to obtain a quote, which we did. Fast forward several weeks – the windows were ordered, paid in full, and are on the home site and every single window, less one, is of incorrect size. Duke has been notified that the windows do not fit and is choosing not to cooperate to find a solution. Duke has failed to respond to several voicemails, emails, a letter sent via certified mail, and multiple in-office visits. Measurements were taken by Duke, windows were ordered by Duke, and none of them fit. Duke is refusing to correspond to reach a resolution. We already paid in full and have nothing to show for it. Absolutely do not recommend Duke Vinyl Windows.
I've used Duke windows many times over the years on my flip houses to replace sashes for Windows and sliding glass doors and replace all windows on some houses. They have quick turn around on custom sashes and window orders and the pricing is every reasonable too! I Highly recommend Duke!..
Changed my review. After finally getting a hold of them the purchase and reviving my new window was fairly simple. Best prices in town!
Horrible service, Rude, windows built to wrong size from order sheet, wont take responsibility for it, Out over 3k and they will not make it right by building the correct size windows ordered!
Absolutely wonderful to work with. The quality of the service and the quality of the windows were unbelievable for the price. They turn me on to an installer that did an awesome job installing the windows all in one day. I would recommend them to anyone wanting replacement windows or new windows. I will use them again and again!