Dunkin' Donuts

Stopped in for coffee and a muffin. No muffins, no bagels, no breakfast. They had a few glazed donuts. Disappointed in their lack of food choices. Actually, it was no food. Purchased a small coffee. Won't be back to this particular location.Food: 1/5

Lol I’m not even mad at how laughable this is. The kid had a face while “helping me”. The store was completely empty. I was pleasant and asked for one thing for my child. Paid almost $3 and got this. He gave it to me with a straight face. Uhm why are you guys even open. Such a shame. This location could me booming because of its location. What a waste.

They took their job serious. They greeted me with a smile and made sure I understood the menu. Out of this world service.Food: 5/5

Nicole at this location was so sweet and empathetic towards me, thank you so much!! Wheelchair accessibility: Yaaaaay!!

So, I’ve been coming to this Dunkin’ Donuts for almost 4 months almost everyday and get a refill. Today I went there a bit later and the manager was there. She just told an employee to tell me that refills have to be on Dunkin Donuts cups and therefore they cannot sell me anymore refills. I will have to pay for a full coffee. So I think is better to loose a daily sale witch is $2.14 than gaining one for $1.61. Oh well time to change locations. Thanks manager for not telling your self and sending one of your employees just right beside you to tell me.

Great experience, but it’s not a drive-through as it says on google.

Being an corporate employee of a international restaurant brand, I am embarrassed for this Dunkin franchisee at colony place in Charlotte. My wife with kids in tow have repeatedly attempted to get afternoon doughnuts for special events, most recently yesterday, 5/23, for my sons Bday. 0 donuts at 4pm. 0... They offered a corn bread muffin and laughed at them. Then, manager gives no response to her call. All excuses were thrown at us for why, but it is systemic. Plan your food orders. Train. Don't order to cheat customers and save on labor cost. Stop wasting our time. If we take our time to render our money to your business, show you want to earn our business. I know some great Dunkin operators, and I am sure your brand does not want this kind of service and experience for customers.

A half dozen to start this Monday morning off right. Celebrating a birthday before school. I love this Dunkin it is really quick to order on the App.

I like going here for the atmosphere. Love the location and the inside of it and to get a coffee and relax for a spell. Donuts are just OK .

This location is consistent in only one aspect: they always close early. Hours say they’re open until 7:00pm? Don’t count on it. I’ve arrived anytime from 6:45 onward and the front door is always locked. It might be a blessing, as their customer service is garbage too. Thankfully, the Starbucks inside the Harris Teeter isn’t far away.