Dunkin' Donuts

This is definitely the best Dunkin in Boston. I've worked at the nearby Brigham and Women's Hospital since 2019 and they have kept me fed and happy since then. Getting my morning Dunkin was the highlight of my day during COVID and even now I can always rely on them for breakfast. Every employee I've spoken to is very nice and the manager is an amazing person. Thanks for everything, I am grateful to you guys!

Best ice coffee . Butter pecan is back.Dine in: YesOutdoor seating: NoTakeout: YesDelivery: YesCurbside pickup: No

I love dunkin but employees here are racist. They always choose not to greet Asian customers and will never even bother to wrap the donuts properly for them busy or not busy. Seeing how they respond to non-Asian customers vs Asian customers is almost disgusting. I wonder if they're all trained to do so because I've seen it multiple times regardless of what time of day it is.

Really like this location. Mainly because the donuts are not out in the open but kept in clear case and are fresh! An the employees always make my drink perfectly!

Very rude. They stand around talking don’t answer customers. I ordered things she acts like she doing me a favor. Ask to use bathroom says no. Drops things on floor very dirty place.

Service is to slow need faster server'sFood: 3/5

Trash place, Brazil girl with glasses was so disrespectful I wanted to punch her in the mouth. This place let’s any bum work there.

Always either moving slow as molasses or don’t make the correct food. The shift manager lady with the black hair in the ponytail is extremely rude. I asked For less ice in my drink and she underfilled the cup so i asked If she could add more coffee because i already Know the ratio was off i worked At Starbucks for 2 yrs, so i know How to make coffee. I asked Her instead can she just remake it because it won’t taste right. She immediately caught an attitude and said “well we will just add more milk it’s the same thing” she’s lazy and rude and frankly i hate Dealing with her in the morning. If she put more effort and was nicer, it would be a much better experience. And the coffee still was not correct but I’m not in the mood to argue with a service worker.

The donuts behind the far left of the food display are crawling with fruit flies. I brought this up with staff who either pretend not to understand English at that very moment or say management is unable to resolve the ongoing issue. This is a health hazard which needs addressing mr dunkies

I usually On the Go and they do a great job of making it quickly! Its always fresh coffee too, even when I get decaf. My coffee is always mixed well and tastes great :