Dunkin' Donuts

Was recently told by the owner that they just hired a new manager. I feel like service had been declining, perhaps that is why. Will continue to go. Best of luck new Manger!!Food: 4/5

I am so tired of wasting money here !!!! They used to be really good at this location but now the last few times I have gotten coffee here they do not stare it and they do not put the right amount of condiments into the coffee. My coffee is so dark it is disgusting. It is a waste of money and it is getting from house because I am at work and cannot take it back! This has happened the last few times I have gone to the FAULKLAND Road Dunkin’ Donuts Are they all trying to make coffee the same?

The cleanest I’ve ever seen! They are so professional! The lines be out the door! They’ve always got my order right! Love D&DRecommended dishesCaramel Iced Latte, Coffee Roll

Well, here we are, post private equity firm ownership and covid. Insane high prices, and shrinkflation doughnuts. Constant revolving door of clueless staff. Once they learn the coupon process, they're gone. Acme Prices Corner has better, fresher doughnuts for cheaper. And cmon people, start making your own "premium" coffeeFood: 2/5

I can go on and on, but it's DD!!! I NEVER get my order rite NEVER!!!! Parking: All over Wheelchair accessibility: Yes

Very disappointed with customer service and availability of coffee options. I will not be coming back.

I work nearby, so I stop almost everyday. I order the same thing every time. Large Iced Coffee, 3 sugar, less ice, ONE cream. Their app only displays the word CREAM for one cream, so they make the drink wrong by adding the normal three creams. I usually don't care, becuase they make it over for me. Today the girl lied to my face, saying she only put one cream in. Also, it was full of ice.

We always get super big orders from here because we work real close, and so far everything comes out great! The workers are super nice to us and last time when they were missing something, one worker stopped us before we left and gave us our item when we didn't even notice it was missing! It's a small act of kindness but it helps me put trust in this place :

The food was good, and the dining area was very clean. It is so expensiveRecommended dishes

They need a whole staffing change here. Unbelievable, mobile orders are never completed it’s chaos and unorganized there’s absolutely no sense of customer service. This location has fallen off completely. They will tell you they don’t have something because they are too lazy to go to the back to refill the machines or if they don’t know how to make it. I will never return to this Dunkin’ Donuts, i will drive out of the way to go to a different one.