Dunkin' Donuts

I don’t ever leave google reviews but this place is so bad I had to. I went in I ordered 12 donuts no jelly and I still got jelly. I ordered a sourdough breakfast sandwich with Turkey sausage they gave me bacon. Also they forgot to make my food I waited 15-20 minutes and I had to tell them what I got they weren’t even making it until I reminded them. It seems like other people in there were having the same problem someone else was waiting over 30 minutes for food and their order wasn’t being made until after they had to tell the employees. It’s definitely just worth it to go to one of the other two Dunkin’s on ridge even if you’re on foot. Side note the halal stand outside is fire and they’re nice guys I recommend going there too.

My drink was disgusting. I am sure they do not clean out the blenders between orders! I have order 2 drinks recently and both had very obvious cross-contamination. A vanilla drink is supposed to taste vanilla! Mine tasted like coffee once and caramel the next time. It might not be an issue for most, but it worries me that they are not cleaning equipment properly!

They take soooooo long and still mess your order up. My husband said 30 mins just for 2 sandwiches.

Terrible service. Ordered a bacon, egg, and cheese plain bagel. Sat in the location for 20 minutues patiently waiting, asked why I was waiting so long then finally told the plain bagels had to defroze. The employees couldn't care that I stood there for 20 minutes. When I contronted the manager in charge, Im told he didnt see me and the other man doesnt speak English. He then gave me attitude because I was irritated. They had no intentions on giving me an update on why I stood there for 20 mins. This location is horrible. Highly recommend the other two dunkin donuts in Roxborough on Ridge ave. The other two locations are actually considerate and professional.

I gave this Dunkin a five-star because of the food stand right outside lol food was banging

I stopped eating here for awhile hoping they would get better. The sandwich is never hot, bacon seems to be cooked in the microwave, cheese never is melted. Donuts should be fresh 9am in the morning, not here. Won't be going back.

Girl who took my order was nice. Coffee tasted fine. Store was a little bit trashy.

They get my order wrong 9/10 times and the wait is often long, even for app orders. At least the staff will fix my order without complaint when I ask them. Roma bakery down the block has better donuts and better coffee at cheaper pricesDine in: NoOutdoor seating: NoTakeout: YesCurbside pickup: No

Walk inside and wonder where the employees are? They're out back hanging out in the parking lot that's always empty so they can police the space and try to drive business away from the popular Famous Gyro cart that's on the street in front—Hey, I might do the same if I didn't have any work to do and craved some sense of power and control!

Fairly quick service but still no seating. I highly suggest for unique drink orders to use the mobile app.